We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com.

Tripadvisor is looking for a General Manager to lead the Sponsored Placements & Enhanced Listings side of our business.  The role will own strategy, growth and revenue contribution to the wider business. To be successful in this role, you should be a thoughtful leader and confident decision-maker. The leader will set the tone and culture for a broad organization. The role will be focused on inspiring and developing people and teams to drive revenue and collaboration. Your entrepreneurial spirit and vision in directing business functions will lead key growth and partnerships for Tripadvisor.

You will participate in the B2B Hospitality Solutions management team and are expected to work closely with these other leaders to steer the business as it scales.

What you’ll do:

  • Leads the Sponsored Placements & Enhanced Listings Business Line: Responsible for the long term planning, strategic vision and execution of your goals. Ensuring your team’s have a clear understanding of the trajectory, OKRs and a highly engaged culture.  You will have a matrix set of reports across Product, Marketing, Sales, Enablement, Analytics & Engineering
  • Owns the revenue contribution of the business line; understands product line budgets, the drivers of the budget levers, and can make difficult decisions about budget as needed for the health of the business unit.  Works closely with FP&A team.
  • Collaborates effectively across Tripadvisor teams and values these partnerships to grow the business together.  
  • Responsible for understanding business progress and tracking against business unit objectives, bringing to light any risks and then putting plans into action with stakeholders to mitigate.
  • Manage a world class team to excellence, including recruitment, assessment, coaching and development of team members to ensure top performance and future succession at all levels.
  • Critical leadership role on the Hospitality Solutions team, focused on clear and concise communication in all directions within the business.
  • Forward Thinking - Construction of a 3-5 year business line strategy, guiding the 3 year product line strategy and helping us identify future business opportunities.
  • Contributes to the definition and achievement of OKRs:
    • Accountable for driving Business Line OKRs:
      • Coach Product Managers on the need for achieving these BU OKRs (including providing the business case rationale & context)
      • Responsible for understanding status of OKRs by product and when there is need for support particularly from horizontal leadership - drive these conversations
      • Drives language of the OKRs throughout day to day course of business
      • Provides feedback about how to best prioritize objectives with a wider lens on collective Hospitality Solutions business, helps PLOs weigh trade offs with horizontal leads
    • Responsible for cross-business line collaboration for thinking collectively about the customer base and how to execute the best customer experience holistically in the Tripadvisor suite.
    • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm. 
    • Other duties include being expected to negotiate partnerships fairly and ensuring standards and compliance meet Tripadvisor corporate standards.

 

What We’re Looking For:

  • +10 years experience in Corporate Strategy, General Management, Ecommerce roles operating within a company or a consulting firm with experience owning a P&L
  • Effective leadership skills.  Experience managing a high functioning team with cross-functional teammates. Strong teamwork and collaboration skills are essential.
  • Change management experience.  Ability to embrace change & drive change thoughtfully with teams.
  • Ability to think and perform both tactically and strategically.  Proven skills in problem identification and solutioning.  Ability to identify problems and solve at scale, leading teams through execution. 
  • Seasoned in managing timelines, delivery, dependencies, communication across teams.
  • Excellent communication skills. Being able to communicate efficiently both strategic vision and specific details to various stakeholders, from senior leadership to individual project members in a consistent basis with the tone that’s best in the moment. Being able to write clear and concise expectations.
  • Excellent analytical skills and critical thinking. Able to interpret short and longer term data and trends, allowing you to diagnose problems and identify opportunities that lead to recommendations of effective action plans.
  • High velocity player. A desire to work in a fast-paced, results-driven environment with multiple responsibilities.
  • Positive, people-oriented, and energetic attitude.
  • MBA Preferred.

#LI-KR1

#LI-Remote

Apply for this Job

* Required

  
  


Demographics

Individuals seeking employment at Tripadvisor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any characteristic protected by law. Tripadvisor is committed to creating an inclusive culture. If you choose to share this information, it will allow us to track the effectiveness of our recruiting efforts and to monitor the diversity of our applicant pool for all roles and levels.

Please consider answering the following voluntary questions. Completion is entirely voluntary. Should you choose to answer any of the questions, your answers will not be considered in the hiring process or thereafter, and any information you do provide will be stored confidentially and securely and only used for the above purposes.  Conversely, if you choose not to complete this section or provide this information it will not adversely impact your application.  

You may review our Privacy and Cookie Statement here.

My gender identity is









My sexual orientation is



I identify as











My military status is




U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Tripadvisor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.