Who are we?
Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back.
To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a global ecosystem of products that bring joy to people's lives.
In less than four years, we’ve sold over 3 million products worldwide, including Phone (1), which was listed on Time Magazine's Best Inventions of 2022 for Innovative Smartphone Design. In 2023, we released two second-generation products: the powerful audio companion Ear (2) and the highly anticipated Phone (2), marking our US debut.
We also launched CMF by Nothing, our sub-brand focused on making wonderful design accessible to all. In March 2024, we welcomed our third smartphone, Phone (2a). A powerfully unique device that enables even more people to experience the best of Nothing innovation.
A few weeks later in April 2024, we welcomed our new audio line-up. Introducing Ear, our best-ever audio experience, and Ear (a); the brightest, most vivid new member of the Nothing family.
If that sounds like something you'd like to be part of, read on...
The Role:
We’re always interested in hearing from creative, forward thinking customer focused individuals who want to play a key role in this exciting new chapter for Nothing. Our Retail team understand their roles as brand and product ambassadors and effortlessly display pride in the product; they are driven to create a unique and innovative retail experience and are key players in defining what Nothing feels like in the physical world.
Responsibilities:
- Providing exceptional customer service, bringing the brand ethos to life through storytelling
- Represent our brand and our core values
- Offer your expert advice on our products
- Maintaining the highest level of product knowledge and expertise to help our guests navigate the shopping experience
- Upholding the integrity and visuals of the space
- Staying on top of necessary store processes and operations to keep the store running smoothly
- Greet customers and make them feel welcome
- Proactively engage and interact with customers, offering assistance and responding to queries about products and purchases
- Provide knowledgeable recommendations according to our customers’ needs
- Efficiently operate all POS systems and support store visitors with sales, exchanges and returns
- Stay up to date with sales and consumer trends to help support and achieve our sales objectives
- Support the Store Manager with stock control, stock management and loss prevention
Requirements:
- Exceptional communication and interpersonal skills
- Customer focus mindset
- Deep and extensive knowledge of all products
- Genuine passion and enthusiasm for Nothing’s product portfolio
- Strong creative problem solving and decision making when it comes to dealing with customers
- Personable and empathetic attitude
- You take ownership of your role
- You hold yourself to a higher standard, and always look for opportunities to improve things for yourself and those around you
- You are a host. You care about making sure that people feel welcomed and looked after in your space
- You have an eye for detail
- You understand that the little things make all the difference
- You are passionate about what you do and proud of the brand and products you represent
We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.
