Drive growth at one of the fastest-growing companies in America
Fresh Prints is an NYC-based custom apparel startup, experiencing 60% growth Y/Y. As a Retention Coordinator, you’ll join a team driving the growth of our $40 million business by retaining high-value accounts at scale.
You’ll grow as Fresh Prints grows. You’ll get all the time and support you need to learn a lot, develop professionally, and have a significant impact.
Description of the Role
- Collaborate with graphic designers, marketing, and content teams to write on-brand copy for our collegiate and corporate clientele
- Analyze sales data, comms, and customer behavior to come up with retention marketing strategies and execution plans
- Execute on cross-functional retention marketing work along with sales, and other marketing team members to ensure successful account retention per campaign
- Analyze the impact of retention campaigns and initiatives and apply findings to future campaigns
- Keep up to date with social media trends, college trends, and evolving language in the USA
- The Unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value to
Requirements
- 1-2 years of work experience (client-facing and analytical roles preferred)
- Fluency in English
- Comfortable collaborating with the broader team
- Comfortable working in an Agile marketing structure
- Excellent communication skills
- Strong time management & prioritization skills
- Self-motivated and excited to work on different projects
Personal Attributes
- Proactive. You believe it’s always on you to make sure anything you do is a success.
- In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
- Goal-oriented. You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go.
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved.
- Calm under pressure. You have a sense of urgency but channel it into productively working through any issues.
- Super attentive to detail. You have an eagle’s eye for detail and can catch any mistake within seconds.
Compensation & Benefits
- Competitive monthly salary
- Health insurance reimbursement
- The opportunity to learn a lot rapidly
- Working with a talented and busy team dedicated to building a business together
Details
- Work from Home setup
- Monday to Friday
- This is a salaried role, not an hourly role. To help coordinate across time zones of different teams, we ask that you be available for any meetings from 3:00 PM to 12:00 AM Philippine Standard Time
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
