DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. 

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. 

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.  

Our Platform Engineering team is responsible for DRW’s highly available and highly scalable platforms where the firm’s most critical workloads are run. The platform engineering team delivers these platforms with a strong focus on availability, resiliency, swift response to issues, and a focus on reducing operational workload. We are looking for a skilled and motivated Business Analyst that will work with Platform Engineering to improve service delivery to meet the firm’s business needs and help solve some of our toughest infrastructure problems. 

This role bridges the gap between technically focused infrastructure teams in Platform Engineering and the front, mid, and back-office business units that depend on them. It requires a blend of understanding both business and technical problems as well as the communication skills to work with teams to find the best solution and coordinate its delivery. 

 As Platform Engineering’s Business Analyst, you will be working on: 

  • Requirements Gathering: Own gathering requirements from our stakeholders with a focus on understanding the problems we need to solve and why they’re
  • Process Improvement: Identify key areas where we can decrease manual labor, churn, and toil with improved processes, delivering increased efficiency and quality of life improvements.
  • Solution Design: Work with Platform Engineering teams and external stakeholders to plan and design solutions that meet business and quality requirements while reducing operational load.
  • Relationships: Facilitate building bridges and connections between Platform Engineering and other teams within DRW’s IT organization and front, mid, and back-office business units with a focus on building and growing sustainable relationships.
  • Roadmaps: Help drive product and project roadmaps and scheduling of resources.
  • Documentation: Create and maintain documentation of Platform Engineering’s processes and services we offer to the business.

About you: 

  • You value fostering strong and meaningful relationships and helping others to build and sustain them. 
  • Strong verbal and written communication skills and pride yourself in building connections between teams to make them more than the sum of their parts when working on complex projects. 
  • An innate curiosity and a drive to understand the “whys” and root causes behind problems and the drive to broaden your knowledge in your investigations.
  • An analytical mindset and the ability to translate business requirements into specific and prioritized objectives that can be delivered by technical teams.
  • A passion for identifying where common solutions can be applied to solve an entire class of business needs or problems.
  • A strong attention to detail and a preference for action.
  • An understanding of project management methodologies such as Agile and Scrum.
  • Experience with process mapping, workflow analysis, and process optimization.

The following experience and skills are desirable, but not required: 

  • General experience with relevant technology stacks, including but not limited to networking, Linux, Kubernetes, and database technologies, though you need not be a technologist.
  • Prior experience with datacenter information management (DCIM) tools such as d42 and workflow management such as ServiceNow or Jira.
  • Familiarity with interpreted languages like Bash shell, Python, or Ruby.
  • Prior experience in product and/or project management.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

#LI-BL1

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in DRW ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Please reach out to our support team via our help center.
Please complete the reCAPTCHA above.