Do you want to solve real problems for real people, while putting the people you're designing for and with center stage?

We are Designit, a global experience innovation company with creativity at its heart. We believe in teamwork, fun, complex projects, and simple solutions – We are expanding our Stockholm office and are looking for a Senior Service Designer to join us.

Would you like to...?

  • Work with ambitious clients to design new services that create a positive impact for business, people and planet
  • Scope, plan and lead service design efforts with a global team of designers
  • Conduct qualitative research to identify insights and opportunity spaces and turn them into innovative and differentiating service concepts
  • Create future customer journeys across channels and touchpoints for some of the world’s leading international brands
  • Make new service experiences tangible through scenarios, artefacts, prototypes and pilots, to be communicated with the client and tested with users
  • Work closely together with clients and other actors, facilitating workshops and co-creation session
  • Collaborate with designers from other disciplines to bring new services to life

We would like you to be...

  • A skilled professional with 5+ years of experience working with service design
  • Great at synthesising primary research, analysing outputs from user insights, and developing actionable insights
  • A great communicator and workshop facilitator and a solid client partner, able to listen, learn, advise and build strong relationships with our clients
  • Have visual skills to communicate information in a way that creates common understanding and engagement
  • Be proficient in other service design techniques like journey mapping, service prototyping, testing, service specification, blueprinting etc.
  • A problem solver, with ideas that challenge the ordinary, together with the drive–and the guts – to bring them to life
  • Someone with a ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together
  • A graduate in design, research, business, or other relevant educational backgrounds
  • Fluent in Swedish and English – other languages are a bonus!
Would you like to join:
  • A cross-disciplinary team of dedicated and open-minded designers who will always root for you and support your growth as a designer and a human
  • Friday Inspiration Breakfasts where we eat together, drink coffee, and share projects, learnings and methods
  • Part of a 700+ strong global community of Designit colleagues across 19 studios continuously feeding inspiration and raising the quality bar both internally and for our clients and partners

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