Are you an experienced designer with a strategic mindset and excellent communication and facilitation skills?

We believe in teamwork, fun, complex projects, and simple solutions. How about you? We’re looking for a like-minded Service Designer (Mid/Senior) with the experience, passion and skills to help us rid the world of crappy design – one project at a time.

What you’ll do:

Create real business transformation for our clients and redefine their offerings
Conduct qualitative research using design research techniques and turn insights and identified opportunity spaces into differentiating service experiences
Work with service design across industries
Stay updated on the latest developments/trends/thinking within your field and share your knowledge and thoughts with both colleagues and clients
Define the future customer journey across channels and touch points for some of the world’s leading international brands
Present to clients, and facilitate and develop workshops and co-creation sessions
Participate in sales activities (RFPs, presentations etc.), author PoVs, and scope, plan and lead service design projects

Qualifications

Skilled professional with 3+ years of experience working with service design.
A Bachelor's or Master's degree in design from design Institutes like NID, MIT, Pearl, Srishti, Pearl, Symbiosis, NIFT, etc
Hands-on creator with daily practice of sketching, visualizing, prototyping and other service design techniques like value propositions, journey mapping, service specifications, blueprinting, and testing.
Great communicator, workshop facilitator, and solid client partner – able to listen, learn, advise and build strong relationships with our clients.
Person who thinks beyond categories and dreams of service experiences across products and platforms
Problem solver, with ideas that challenge the ordinary, together with the drive–and the guts – to bring them to life.
Outgoing, results-oriented and a motivated team player
Strong facilitator and presenter and an excellent communicator in English

Want to know more?

Check out our open jobs around the world.

https://www.designit.com/

Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment.

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Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process. *

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