As Amplitude is growing rapidly, there is a huge focus on capturing the enterprise market. Amplitude has realized a strong need for a Professional Service organization to help realize that vision. Digitally born organizations understand and realize the value of Product Analytics almost immediately. The Web 1.0 and traditional enterprise market trying to transform to digital needs a hi-touch “show and tell” model. In addition, these companies need a comprehensive POV on People, Process and Platform to embrace a digital mindset. The Professional Services organization exists on the premise of helping enterprise customers become digital re-inventors. You will be critical to shape how this organization integrates with our customer ecosystem, meets enterprise needs and integrates with the Amplitude Go-to-Market team.

As an Enterprise Solution Architect, you will:

  • Focus on becoming a value creator for Enterprises with your Advanced Analytics background and quickly become a Product Analytics specialist

  • Provide an Enterprise Analytics vision, and evangelize the value and adoption of Product Analytics

  • Be hands-on with the product, provide ideas and value to integrate Product Analytics into the organizations business workflow and data flow

  • Provide a POV on enterprise integrations with the support of the Amplitude Product team

  • Consult the customer on the user behavior and product events they should track in Amplitude, helping set up the foundation of their product analytics and Amplitude experience

  • Instrument Amplitude when needed, Amplitude will help you develop fluency in the architecture, SDKs, and APIs

  • Post-instrumentation, you are the customer’s technical point of contact and will work closely with Success Managers to maintain a positive relationship. Internally, you will engage with the Product Development team to advocate for our customers and provide product feedback to enhance the Amplitude product experience.

  • Strategize on how to work with Product Enablement Managers to increase adoption

  • Build strong familiarity and relationships with our technical partners like mParticle and Segment

  • In addition, as part of the growing team, you will be expected to show versatility, become a thought leader in the space and demonstrate a growth mindset


At Amplitude, you can expect to learn and grow quickly:

  • After your first month, you’ll have learned the Amplitude platform and can demo its features effectively, learned how to instrument Amplitude through its APIs, and started consulting customers on what data to collect and how to instrument Amplitude to collect that data.
  • After your second month, you’ll have consulted Enterprise accounts on what data to collect and how to appropriately instrument Amplitude to collect that data. You’ll have managed the instrumentation stage of those Enterprise accounts and ensured that production data gets into Amplitude in a timely manner.
  • After your third month, you’ll be an Amplitude and Product analytics expert. You’ll know Amplitude’s instrumentation best practices naturally and will have backfilled customer data from a different source to Amplitude’s system. You’ll be able to speak to instrumentation pains experienced by customers
  • As you get comfortable in Amplitude you will be able to consult with Enterprise customers on analytics, specializing in Product analytics and build strategies to drive business outcomes.                                                                                                                                                                                               

Skills & Experience:

  • 5+ years of experience working with Enterprise customers
  • Familiarity with programming
  • Excellent communication skills
  • Excellent organizational skills
  • Ability to empathize with customer pain
  • Demonstrated ability to learn and explain a technical concept
  • Drive to initiate changes internally to improve team productivity
  • Enjoys learning new products and applications


  • Experience with Javascript, Python, or SQL
  • Knowledge of the product analytics industry                                                                     


About Amplitude

At Amplitude, we’re on a mission to help product teams understand their users’ behavior so that they can build better products. We’ve built a product analytics platform that enables anyone, regardless of analytics experience, to listen to what their users are telling them through user behavior.
Founded in 2012, Amplitude is located in San Francisco’s SOMA neighborhood, and we are backed by IVP, Battery Ventures, Benchmark Capital, and Y Combinator. You can learn more about our team, culture, and environment at
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Amplitude are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.