The Deal Desk Manager is responsible for overseeing the global quote-to-order process and building out a global team of analysts. You sit at the intersection of Sales, Legal, Finance, and Accounting, acting as a strategic advisor, managing deal flow and driving sustainable growth while minimizing sales cycle times. You are a sound business thinker with excellent communication and collaboration skills and thrive in a fast-paced dynamic environment. This is a new position and you will be responsible for implementing best practices and hiring a team.
Build out a scalable deal desk function and improve our day-to-day processes and systems; identify process improvements and formulate creative solutions when needed
Advise on pre-Sales internal support and contract negotiations, including but not limited to: deal structure, order processing, and compensation implications
Lead evaluation and review of all contracts for completeness, accuracy, and conformance to Amplitude policies
Ensure approvals for non-standard deals have been properly documented in accordance with Amplitude processes, escalated to the appropriate approval level, and resolved within SLA
Partner with Revenue Accounting team to review or address revenue recognition concerns for non-standard deal structures
Work independently on assignments and escalations and apply judgment in resolving issues or in making recommendations
Drive best practices and provide cross-training to increase sales efficiency and effectiveness across the organization
5+ years’ SaaS industry experience (Deal Desk, Finance, Sales Operations)
Experience in dealing with complex, cross-functional deal management
Process improvement and/or project management experience implementing new Quote to Order system
Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues, ability to think quickly
Strong research, analytical, and problem-solving skills, and attention to detail
Ability to work independently and excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
Ability to understand broader business and financial issues and juggle multiple projects and tasks
Bachelor’s degree or equivalent combination of education and experience
At Amplitude, we’re on a mission to help product teams understand their users’ behavior so that they can build better products. We’ve built a product analytics platform that enables anyone, regardless of analytics experience, to listen to what their users are telling them through user behavior.
Founded in 2012, Amplitude is located in San Francisco’s SOMA neighborhood, and we are backed by IVP, Battery Ventures, Benchmark Capital, and Y Combinator. You can learn more about our team, culture, and environment at https://amplitude.com/careers.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.