The Consumer Research team within 84.51° uncovers the “why” that complements the deep behavioral understanding 84.51° uniquely delivers.  Our focus is uncovering the “Why,” integrating it with the “What,” and turning these insights into human stories and business recommendations that compel action to be taken that delight our customers in ways no other retailer can.  We strive to consistently bring this human understanding to the business and serve as a strategic partner to leaders at 84.51°, Kroger, and our clients. 

A Senior Researcher on our team is accountable for the creation and execution of research projects start to finish, applying best practices and standards to projects, and delivering actionable results to stakeholders- both internal and external. The role will execute research across a range of methodologies (Quantitative and Qualitative) and will include custom work, leveraging existing products and solutions, and incorporating existing data to support a holistic view that raises the collective understanding of our customers’ motivations and perceptions.

As a Senior Researcher, you will be accountable for:

  • Identifying research needs and designing research projects to meet those needs
  • Executing research activities for projects end to end including: defining sample, determining feasibility, questionnaire/screener drafting, data cleaning, designing and executing an analysis/insights plan, overall quality assurance throughout, and delivering results and recommendations.
  • Driving increased efficiency in our research processes and products to increase the ROI of all of Consumer Research
  • Building client/stakeholder relationships, through consultation, interpretation of business questions, and delivery of results with clear recommendations
  • Collaborating with teammates, cross functional partners and external vendors to manage and progress projects from start to finish
  • Serving as a passionate, vocal champion for customers and getting to “the Why”


  • Understanding of the consumer research process across both qualitative and quantitative methods with prior experience scoping and executing a variety of consumer research projects
  • Ability to leverage or learn one or more research related software/tools (e.g. SPSS, R, Python, Alteryx, Tableau, Qualtrics, SmartPLS, Lighthouse Studio, etc.)
  • Familiarity with various data types and exposure to effectively integrating data to deliver insights
  • Experience in identifying opportunities to automate a process and doing so in a way that is scalable
  • Ability to identify business questions/needs that are candidates for a product approach
  • Impeccable attention to detail, strong discipline and proactivity related to managing timelines and budgets
  • The ability to successfully manage many projects at one time and prioritize effectively
  • Strong interpersonal and communication skills
  • Strong analytical, problem solving and critical thinking skills
  • Ability to navigate a quickly evolving and at times, nebulous environment
  • Ability to work in a highly collaborative environment


  • Bachelor’s degree or equivalent, ideally in business, marketing, social sciences, psychology or analytics/statistics.
  • 3-5 years of industry experience





Apply for this Job

* Required
When autocomplete results are available use up and down arrows to review
+ Add Another Education

Demographic Questions

Together, we are stronger and can achieve more

At 84.51°, we believe a diverse and inclusive work environment is essential to the work we do as a data science company. Just as no two Kroger customers are alike, no two 84.51° associates are alike. We understand the importance of fostering an inclusive culture: to encourage our associates to bring their authentic selves to work – embracing who they are and celebrating what they can become.

We continually strive to ensure 84.51° is a place where all people feel like they belong, are respected and valued regardless of who they are, where they are from and what experiences they’ve had. By meeting our 3-year D&I roadmap goals and commitments, we will continue our journey towards becoming a destination for diverse, driven, and authentic minds.

Your responses will be used (in aggregate only) to help us identify areas of improvement in our process.

Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.

Which ethnicities describe you? Select all that apply.

How do you currently describe your gender identity?

Do you consider yourself a member of the Lesbian, Gay or Bisexual (LGB) community? (Select one)

Have you been diagnosed with any disability or impairment? (Select one)

Do you identify as a military veteran or service member? (Select one)