The customer journey starts with a question. And consumers expect answers. Yext puts businesses in control of their facts online with brand-verified answers in search. By serving accurate, consistent, brand-verified answers to consumer questions, Yext delivers authoritative information straight from the source — the business itself — no matter where or how customers are searching. Taco Bell, Marriott, Jaguar Land Rover, and businesses around the globe use the Yext platform to capture consumer intent and drive digital discovery, engagement, and revenue — all from a single source of truth. Yext’s mission is to provide perfect answers everywhere.

Yext is seeking highly-organized, motivated, and goal-oriented Technical Project Manager Interns to join our Professional Services organization. You’ll assist team members with implementations of our “Pages” product, including data integrations and custom software development efforts. You’ll work with Fortune 500 and brand-name businesses to help define project requirements, manage and create project milestones, collaborate with Yext’s in-house design and software development teams, and work cross-functionally with our product, operations, and client success management teams to deliver end-to-end solutions.

We value individuals who are fast learners, team contributors, strong communicators, and problem solvers. Ideal candidates are interested in technology, can build strong relationships, and quickly learn the parts of our business.

Responsibilities

Interns selected for this program will learn about the fundamentals of project management, and develop their skills through the following activities:

  •  Assist with monitoring and reviewing project progress and timelines; identify and resolve issues to ensure project success.
  • Work with team members to manage the day-to-day execution of implementations
  • Shadow client calls and support team members with creative and technical review sessions
  • Collect and document business requirements from clients in order to assure project expectations
  • Help conduct quality assurance over client deliverables
  • Prepare user documentation and training documentation, as necessary
  • Build subject matter expertise materials for business stakeholders, including Yext customers and other internal teams
  • Exercise project leadership skills combined with strong business acumen and in-depth analytical skills
  • Assist with providing consultative services on client’s current performance and future goals
  • Make use of lean principles, design thinking, and agile methodologies to deliver successful projects

 Minimum Requirements

  • BA/BS degree or similar college level education in any discipline, graduating December 2020 – August 2021
  • Excellent project management (including prioritization and organization) skills
  • Excellent written and communication skills
  • Outstanding and effective interpersonal skills; along with strong ability to communicate complex problems
  • Detail-oriented, organized, process-driven
  • Strong work ethic with the ability to work well under pressure in a dynamic environment
  • Determination and perseverance when faced with challenges
  • Ability to thrive in a cross-functional team environment
  • Interest in technology
  • Fluency in additional languages (such as French, Spanish, German, or Japanese) are a plus but are not required to apply

Compensation, Benefits & Perks

Yext offers the following exceptional benefits: competitive compensation, unlimited snacks, and daily meal allowance. We treat our employees well and offer tremendous growth opportunities. Challenging work pushes our people to be creative in a casual environment that is caring, fun, and collaborative. We believe that when you have smart, happy people working together you can produce something special.

About  

Yext has been named a Best Place to Work by Fortune and Great Place to Work®, as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan, Paris, San Francisco, Shanghai, Tokyo and the Washington, D.C. area.

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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