Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.
The Role
This role will sit in our Country Office Team and report to our Chief of Staff, and will collaborate heavily with our Special Projects & Product Innovation Team. From day one, you will have an immediate impact: streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. This role depends heavily on your skills in strategic problem solving, organization & prioritization, and stakeholder management & communications.
Outcomes
- Execute high priority projects to ensure we achieve our goals
- This role comes with great autonomy allowing you to identify problems, carry out analysis, design solutions, and execute them
- Collaborate with different teams within the company to identify, review and solve problems
- Facilitate communications with stakeholders in other Xendit teams/ offices
- Lead meeting preparation and debrief, creating agendas to ensure efficiency and summaries to maximize stakeholder return on time
- Work on multiple projects in parallel that will require you to be adaptable across multiple functions
- Some previous projects have involved: identifying new business opportunities or focus industries, competitive analyses, applying for regulatory licenses, hiring talented people, measuring KPIs for different teams, creating SOPs to establish operations processes
- Assist in preparation of reports, pitch decks, and presentations
- Support execution of day-to-day operations, including but not limited to external communications, merchant onboarding & operations, sales operations, financial operations, etc.
- Do whatever it takes to make Xendit succeed.
What we're looking for
- You’re an autonomous and fast learner, and a detail-oriented and logical thinker who is comfortable working under tight deadlines in a fast-paced environment
- You are curious in nature and interested in making an impact
- You can make a good business case and convince people to help you execute
- Able to prioritize urgent and important requests to manage daily workload
- Team player and comfortable with working across functions/ countries and engaging with multiple internal/ external stakeholders
- Understands working within operations to deliver best customer experience
- Believe in constantly learning and improving. This includes being open to feedback and coaching for improvement.
- Previous experience in a tech, B2B/B2C, SaaS, e-commerce, or payments startup environment is highly welcome
