*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS hub (London or Nottingham) on occasion.

The role in a nutshell

In support of the Head of Accounts Receivable the role of Accounts Receivable Team Leader is responsible for the Line Management of the Billing and Credit Control Team. They will oversee the Billing and Credit Control function on a day-to-day basis, ensuring workloads are managed and targets and deadlines are consistently met in line with expected standards and regulatory requirements.

This role will also be responsible for a portfolio of designated partner accounts. Dealing with the collection and recovery of global commercial debts through effective and advanced customer chasing techniques, efficient query resolution, timely allocation of receipts and assisting with the accurate processing of invoices and credit notes.

Day to day responsibilities

  • Be UNiDAYS first point of contact for credit control related activity for a designated portfolio of accounts, dealing with online retailers, media agencies and affiliate networks
  • Act as the first escalation point for Billing and Credit Control related issues/errors/omissions
  • Ensure all Billing and Credit Control related tasks are performed to a high standard, in line with month end / year end deadlines and adhere to regulatory protocol
  • Line Management and mentoring of the Billing and Credit Control team 
  • Chase and collect global debt in line with departmental metrics, such as DSO, CEI, aged debtor spread etc through e-mails, letters and phone calls and ensures team are meeting these standards and targets (as defined within the Credit Metrics document)
  • Advanced query resolution; dealing with conflicting issues
  • Salesforce and NAV approver; ensuring approvals are actioned in line with internal SLA’s
  • Post and allocate bank receipts; ensure accuracy of the team
  • Suggest and Implement systems and process related improvements
  • Monitor and report on Aged Debt and Bad Debt
  • Be responsible for the upkeep of customer master data within relevant systems
  • Control the monthly billing cycle and gain full knowledge and understanding of the billing and collection processes for all partner accounts – KYC
  • Complete credit checks in line with internal SLA’s
  • Undertake legal proceedings for unpaid debt
  • Process invoices and credit notes in line with contractual agreements
  • Open new customer accounts and validate information; approve accounts opened by the team
  • Create and maintain effective working relationships with internal and external stakeholders up to senior level; supporting the team where required
  • Act as delegate in times of absence of the Head of Accounts Receivable

What we need from you

  • Have experience in B2B credit control 
  • Experience of managing a team; mentoring, coaching performance reviews etc
  • Good commercial awareness - have an understanding of the Sales Ledger, associated bookkeeping and month end duties
  • You will have dealt with a variety of B2B accounts, chasing transactional debt ranging from a few pounds to a million plus
  • Have experience of  billing / invoicing
  • Knowledge of credit checking
  • Previous exposure of working closely with a commercial sales team
  • Have relevant Excel skills such as using vlookups, pivot tables, sumifs etc
  • Proven ability to work unaided or as part of a team
  • Flexibility in terms of working hours as there is a requirement to attend conference calls and customers calls within our global regions 

Desirable

  • CICM Level 3
  • Experience of Microsoft NAV and/or Salesforce
  • Knowledge of legal and pre legal processes
  • Experience of dealing with customers on a global scale

Perks

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on the ground zero. An opportunity to make a difference within business with global reach.

We offer a fast paced, fun & social working environment where you can truly make an impact with your work. We work hard at UNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package. This includes:

  • 25 days holiday per year increasing with length of service plus flexible bank holidays
  • Competitive salaries
  • Company bonus scheme
  • Company pension scheme
  • Company share option scheme
  • Private health insurance
  • Income protection policy
  • Life assurance policy
  • Enhanced parental leave pay
  • 4pm finish on Fridays
  • Free fruit, snacks, tea & proper coffee

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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