About the Role

Retention specialists are a core part of a video’s creation and are responsible for upholding the quality of our videos.

In this role, you will be working with video editors by leaving notes to produce an engaging piece of content to watch using your feedback.

Ideally, we want people who go above and beyond. We are looking for candidates that are responsible, manage their time well, have great communication skills, and have a desire to learn and grow over time.

You would be given drafts from editors to review by leaving notes where you see fit to improve and build the video. This ensures that the video is optimized for our retention standards and quality. Retention Specialists also work with editors to ensure notes are completed on time.

To exceed our expectations and stand out from the crowd, a candidate must show a strong passion for video creation and optimization while also adapting to our style. They should also have a strong desire to learn and ensure we constantly push standards to make the best videos possible.

What You’ll Be Doing:

  • Utilizing the Frame.io to watch and review drafts of upcoming videos
  • Utilizing your note taking to build upon previous drafts in order to improve a video’s quality and ability to engage viewers.
  • Working with the video editors to ensure deadlines are met.
  • Communicating with the rest of the team about the progress being made on current videos in production

What Makes You A Good Fit:

  • A history of YouTube content creation and optimization
  • A history with software commonly used in the post-production process, such as Adobe Premiere Pro, Adobe After Effects, or Adobe Photoshop.
  • A desire to constantly improve and make the perfect video and adjust your understanding of what a “perfect” video might be.
  • You are able to learn and progress your understanding of video strategy and understand why specific editing tactics are essential to a video’s success.Willingness to be a part of a team - this role requires strong communication skills and the ability to change directions quickly


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