We are seeking a Service Attendant to join our team in Tucson/Oro Valley, Arizona!  This is a part time position with availability to work  Monday, Tuesday and Thursday.  Applicant also needs availability for weekends and holidays as needed.  

Position Summary:

To support Resident Engagement and Services staff and residents with a variety of daily experiences including assistance with events, set up and break down of meeting rooms, resident well-being checks, carrying and delivering packages and serving as back-up to concierge desk staff to provide relief during break periods.

ESSENTIAL FUNCTIONS

  • Setting and resetting rooms for programs and events; including tables, chairs and miscellaneous furniture items; audio visual equipment and laptop computers as needed; decorative or theme items, etc.
  • Assisting residents with lockouts and conducting well-being checks; analyzing the situation and subsequently addressing residents’ needs in a timely, professional manner and taking appropriate steps to ensure their safety and satisfaction
  • Carrying and delivering items and packages
  • Using Microsoft Outlook, the resident app, and a variety of other software and technology, complete room reservations and coordinate work orders for assistance by other experience centers (such as building services, housekeeping and culinary services)
  • Responds in a timely manner to radio requests requiring immediate attention
  • Functions as back-up to concierge desk staff to provide relief during break periods or in other emergency or unforeseen situations such as call offs or other unplanned absences.
  • Completes daily check-in report.
  • Assisting Resident Engagement experience center with special events
  • Assist with audio/visual set ups such as movies, virtual meetings and presentations

This job description is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, Mather reserves the right to revise the job or to require that other or different tasks be performed as assigned.

QUALIFICATIONS AND SKILLS

Required:

  • High School graduate
  • Excellent customer service skills
  • Ability to utilize MS Outlook and work order software systems
  • Ability to prioritize and organize multiple demands on time and projects.

Preferred:

  • Experience with hospitality services

Body Positions/Lifting Requirements 

This position involves primarily: heavy work, frequent lifting/carrying of objects 25-50 pounds

Mather is an equal opportunity/affirmative action employer committed to a diverse workforce and upholding our inclusive value. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The above description is a general description of the position requirements and is not intended to be all-inclusive

 

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

  • A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility
  • A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
  • Convenient, subsidized parking (or public transportation for certain locations)
  • Our SELF program, which allows for team members to be reimbursed up to $75 per year for items and experiences that support their self-care, from yoga classes to art supplies to concert tickets

Benefits-eligible team members can take advantage of:

  • Medical, dental, and vision plans
  • Tuition reimbursement for continuing education
  • Extended illness benefits
  • Employee wellness programs
  • Short- and long-term disability insurance
  • Life insurance - free to all team members 

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About Splendido

Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.

Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.

About Mather

Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to a diverse workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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