Manager, Business Operations

The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.

LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences.

The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s diversity and creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.

The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. 

Our Vision is to collectively create what’s next by harnessing sport, community and the power of our differences. Our Mission is to create an unparalleled Paralympic and Olympic Games for athletes, fans, partners, our community and our people.

Values and Behaviors:

• Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
• Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy
• Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
• Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
• Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
• Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo

United States Olympic and Paralympic Properties (USOPP) is a commercial joint venture between the Los Angeles Organizing Committee for the Olympic and Paralympic Games 2028 (LA 2028) and the U.S. Olympic & Paralympic Committee (USOPC). The USOPP is the sole entity charged with marketing and selling combined commercial assets, including; rights to the 2022, 2024, 2026 and 2028 U.S Olympic and Paralympic Teams and the 2028 Olympic and Paralympic Games in Los Angeles.

Manager, Business Operations

The Manager of Business Operations will oversee, manage and execute all operational and event needs for the Consumer Products group inclusive of all VIK and inventory management for United States Olympic and Paralympic Properties (USOPP). The Manager of Business Operations will report to the Sr. Manager, Consumer Products.

Key Responsibilities:

• Manage all Licensee VIK and ordering for the United States Olympic & Paralympic Committee (USOPC) / Team USA delegation gear for the Olympic and Paralympic Games of Milan-Cortina 2026, Olympic and Paralympic Games of LA28, and the 2027 Pan American and Parapan American Games
• Assist in the management of all LA28 VIK needs for volunteer outfitting and administration
• Develop and execute a scalable gifting program across the organization for both USOPP and LA28 following the LA28 gifting policy
• Oversee digital and physical gift inventories and make recommended purchases to maintain agreed inventory levels.
• Implement best practices for managing inventory, purchases, receipts and deliveries aligning with best practices as established by Consumer Products and Finance.
• Manage all Consumer Product operations needs and logistics including but limited to Team USA Welcome Experience (TUWE), Olympic Trials Retail, and Marketing initiatives for both Team USA and LA28.
• Responsible for the execution of a broad range of USOPP operations inclusive of managing, planning, developing, and implementing Consumer Products’ event components. This includes contract development, licensee look and feel, audio visual needs, and logistics
• Develop and manage a comprehensive event budget ensuring each event remains within budget.

Background and Requirements:

• 5+ years of experience in retail and event operations or related fields
• Proven planner in inventory management and operations executions
• Ability to lead and direct third party suppliers and licensees to align with overall company financial and engagement goals
• Ability to work cross-functionally across multiple different stakeholders and marketing initiatives
• Dynamic leader adept at thriving in both small-scale and large-scale environments with proven experience managing high-performing teams
• Optimistic and collaborative multi-tasker who can manage a dynamic environment with numerous critical stakeholders simultaneously

Expectations:

• Confident self-starter – Ability to make quick decisions, gathering input from key stakeholders and advancing the ball forward with pace
• Collaborative and flexible approach – Ability to roll with the transitional nature of the organization as it grows and establishes itself over the next 5 years
• Influencing skills – ability to distill information and drive understanding and buy in across multiple stakeholders and executives
• Team player – ability to scale up and down and drive both communications vision and flawless execution
• Passion for sport; passion for Los Angeles; passion for Team USA

Education:

• An undergraduate degree in, marketing, communications, logistics, retail, or business or equivalent work experience

The annual base salary range for this position is $85,000.00 - $105.000.00 The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.