About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Cloud Identity & Security Manager oversees identity infrastructure, device management, identity access, and security protocols, leading a team to ensure efficient and secure operations. This role demands cloud expertise, strong leadership, effective communication, problem-solving skills, and a proactive approach to innovation.

Responsibilities:

Identity Infrastructure Management:

  • Oversee the management and maintenance of our identity infrastructure, ensuring optimal performance, scalability, and reliability.
  • Collaborate with cross-functional teams to design, deploy, and manage cloud-based identity solutions that meet business needs.
  • Implement and maintain security measures, adhering to best practices and compliance standards.

Device Management:

  • Ensure the effective management of devices within the organization, including desktops, laptops, mobile devices, and other endpoint systems.
  • Utilize cloud-based Mobile Device Management (MDM) systems such as JAMF, InTune, and Google Workspace to facilitate device provisioning, configuration, and security enforcement.
  • Develop and enforce device usage policies, aligning them with security standards and best practices.

Identity Management:

  • Lead the development, implementation, and maintenance of robust cloud-based identity and access management processes.
  • Utilize identity governance solutions such as SailPoint IGA (IdentityNow) and cloud-based directory services to manage user identities and access rights effectively.
  • Collaborate with teams to define and implement identity lifecycle processes.

Security Management:

  • Design, implement, and oversee cloud security measures to safeguard operations against threats and vulnerabilities.
  • Develop and enforce security policies, procedures, and practices in alignment with cloud security standards and regulations.
  • Monitor cloud logs and security incidents, conducting regular security assessments and audits.

Reporting and Remediation:

  • Regularly assess the security posture of cloud operations, technology systems, identity access processes, and device management.
  • Report security findings and vulnerabilities to upper management, providing clear and actionable insights.
  • Ensure timely remediation of security findings, meeting established Service Level Agreements (SLAs) for system and device remediations.

Technology Integration:

  • Collaborate with IT teams to integrate cloud-based identity access management solutions with other systems, applications, and tools to ensure a cohesive and streamlined technology ecosystem.

Vendor Management:

  • Manage relationships with cloud technology vendors and service providers, ensuring timely support and effective utilization of cloud solutions.

Continuous Improvement:

  • Stay current with cloud industry trends, emerging technologies, and best practices related to identity access management, security, and device management.
  • Identify opportunities for process improvement and innovation, driving the enhancement of cloud-based systems and practices.

Team Leadership:

  • Lead, mentor, and guide the team, fostering a collaborative and high-performance work environment.
  • Set clear expectations, delegate tasks, and provide ongoing feedback to team members to ensure the successful execution of projects and tasks.
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent job experience)
  • Proven experience (minimum 3 years) in managing cloud operations, security, identity access management, and device management.
  • Demonstrated experience with cloud infrastructure platforms, cloud security measures, and cloud-based identity governance solutions.
  • Strong understanding of security protocols, cloud standards, and compliance frameworks.
  • Cloud Expertise (with a focus on Azure)
  • Device Management (MDM Systems)
  • Identity Access Management (IAM)
  • Security Knowledge (Protocols, Compliance)
  • Leadership & Team Management
  • Communication & Collaboration
  • Problem-Solving Abilities
  • Continuous Learning Mindset
  • Project Management Skills
  • Innovative Thinking

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in KnowBe4’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Please reach out to our support team via our help center.
Please complete the reCAPTCHA above.