About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

As the Director, Strategic Channel Enablement, you play a pivotal role in leading and developing world-class enablement programs for our global partner community and internal teams. The ideal candidate will have a proven track record of building enablement content for VARs and MSPs that helps them accelerate through their unique and dynamic KnowBe4 partner journeys.

You will own developing, measuring, improving and executing Global Channel enablement programs. Your goal will be to design highly effective data-driven programs that prioritize results and increase the number of partners enabled. You will analyze and track the number of partners certified and partner with Global Channel Sales to consistently increase certification levels.

Responsibilities:

  • Use existing frameworks to execute a multifaceted channel enablement strategy that aligns with our revenue goals and our commitment to partner success
  • Architect and execute enablement programs specifically geared toward accelerating our VAR and MSP partners to drive ARR growth
  • Lead in designing and developing an industry standard certification program for partners
  • Collaborate with Global Channel Leadership and strategic partners to gather and analyze input as it relates to the development and creation of new training content, the modification of existing training content, and certification programs
  • Understand Global security trends, Channel best practices, KnowBe4 products and the KnowBe4 Partner Portal
  • Lead the creation and execution of dynamic on demand Channel training content for internal global teams 
  • Serve as a subject matter expert for KnowBe4's products and Channel Sales Team 
  • Collaborate with multiple internal departments to develop and strengthen Channel training initiatives 
  • Analyze and track the number of partners certified and partner with Global Channel Sales to increase certification levels
  • Cooperate with People Operations to manage all HR-related issues within your team e.g. interviewing new candidates, helping with career development for high potential employees, and managing average and low performers.
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Qualifications:

  • Experience in Channel ecosystems is a must
  • Experience with Instructional Design or Instructional Technology (or comparable work experience) is a must
  • At least 5 years experience in curating training and development programs
  • Experience in partner enablement, channel sales, channel training and development or similar
  • Minimum 2 years of people management experience in the assigned area required
  • Experience in IT Channel Sales (SaaS preferred) 
  • Bachelor degree or equivalent higher education experience,
  • desirable
  • Experience working in a cross-functional team environment with the ability to collaborate respectfully, navigate shared responsibilities and influence successful outcomes
  • Top notch Communication skills, verbal & written, including the ability to confidently present to audiences of channel partners and/or executives
  • Ability to learn and apply new tools, techniques and processes quickly
  • Great listening skills to working with subject matter experts (SME) and other team members to incorporate their ideas and feedback
  • First rate skills at time and priority management
  • Familiarity with and interest in current communications and visual design principles and how they apply to adult learners
  • Curious, innovative, and creative
  • Fluent in English (written and verbal)

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

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