About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in Melbourne, Australia, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

The Marketing Manager is responsible for managing the effective promotion and positioning of the KnowBe4 brand.

Requirements:

  • Work collaboratively with appropriate team members to  develop and implement all marketing campaigns and strategies that align to KB4 HQ messaging and strategies
  • Manage and build various email lists and create and send email campaigns with calls to action, in compliance with applicable data protection laws
  • Coordinate with the US marketing team to manage and optimize the design, content, layout, customer segmentation and messaging strategies for direct marketing communications
  • Drive client strategy and planning through the analysis of historic performance, past email engagement and website interactions (content downloads, site page visits, etc.), understanding KPI’s and implementing list management/deliverable best practices
  • Employ best practices as it relates to database concepts such as “A list" segmentation and suppression lists
  • Predict, forecast and track outcomes of campaigns, website traffic and conversion activities in a manner that allows for meaningful analyses
  • Measure campaign results and optimize the lead nurture tracks to increase conversion traffic
  • Work to minimize list decay and the amount of unsubscribes while increasing the productivity of our email marketing campaigns
  • Manage the set up of all lead generation campaigns.
  • Measure and optimize our lead generation marketing using vendor specific dashboards, CRM and marketing analytics reports
  • Research and test new marketing lead campaigns with existing and new media vendors to expand our reach and/or lower our cost per lead and increase lead quality in coordination with KB4 HQ
  • Craft landing pages and lead generation forms for our content to distribute through relevant programs.
  • Keep up to date with digital marketing trends and potential new channels and strategies to keep us ahead
  • Support the management of Search Engine Optimisation (SEO), including organic search engine performance and goal setting based on site impression, clickthrough rates, traffic and conversions
  • Stay up to date with the latest trends and changes with SEO and major search engines
  • Support management and setup of all paid campaigns (PPC)
  • Liaise with the US to create shareable content appropriate for specific networks and social media to spread our brand, content, and links
  • Collaborate with content marketing and blog contributors to create high quality content and webinars around important, relevant terms
  • Work with channel marketing to support creation of effective, sustainable, scalable and measurable channel marketing programs
  • Develop communication plans and compelling email content to drive partner engagement
  • Support event selection and management and collaborate with other EMEA marketing teams to ensure consistency in messaging, event attendance and best practice

Qualifications:

  • MA or Degree in Marketing or business-related subjects
  • CIM Certification/Diploma (not essential but an asset)
  • Competence in using digital marketing tools
  • A willingness to learn new methods and technology
  • Minimum 3 years in marketing management experience
  • Experience with Google Workspace
  • Prior experience with marketing automation systems such as HubSpot or similar
  • Prior experience with Salesforce or other CRM software a plus.
  • Infectious positive, can-do attitude
  • Strong verbal and written communications
  • Excellent time management and organization skills

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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