About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in Tokyo, Japan, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm

The Accounts Receivable Supervisor will assist the A/R Manager with the daily operations and strategic objectives of the company’s accounts receivable cycle. This is achieved through design, implementation, maintenance, and management of all business functions and procedures for the Accounts Receivable collection process. 

Responsibilities:

  • Maintain accurate customer and billing records
  • Support A/R Specialists with any customer inquiries about their accounts
  • Process credit card payments and maintains credit card records on file up to date 
  • Assist with month-end closing activities
  • Research any and all over/duplicate/short payments and resolve payment discrepancies
  • Handle all questions in regards to Vendor Form Requests (internal and external) 
  • Support Order Management with invoicing 
  • Assist with the Collection Process 
  • Work alongside the Growth and Quality teams to develop training and coach members on processes and policies
  • Assist A/R Manager with the reconciliation of A/R as needed 
  • Assist A/R Manager with managing, motivating, and training staff on all collections and A/R duties 
  • Monitor department statistics and ensure team efforts are focused on current priorities
  • Monitor changes in the business and organize processes and policies to align with other department procedures
  • Perform additional tasks as directed
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Requirements:

  • Bachelor’s Degree in Accounting is preferred or related field experience
  • Fluent in multiple languages preferred
  • Experience with Gmail and Google Docs
  • Proficient in MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Experience with Salesforce and Netsuite preferred
  • Strong communication and interpersonal skills, both verbal and written
  • Excellent time management and organization skills
  • Detail Oriented
  • Ability to take initiative, multi-task and work well under pressure

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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