To support our continuous growth we are looking for a Renewals Analyst to join our commercial team. This role is key to assure our business safety, analyzing and negotiating our client´s renewals. This position will be working especially with our English-speaking clients.
Your tasks will include:
- Analyzing and understanding every account situation before its renewal date.
- Negotiating our annual license renewal with every customer.
- Detecting the best way to contact each client to create and develop a close relationship with them.
- Working closely with Customer Success and Sales teams to identify upgrade opportunities.
- Providing support to our clients when needed.
Do not hesitate to apply if you:
- are a very organized and analytical person.
- have experience working in client-facing roles.
-have strong communication skills and a commercial inclination.
- have a bilingual level of English.
Our benefits include career development opportunities, English lessons, in -house and external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.
