Are you looking for a rewarding career in tech where you can work with dedicated, inspiring people? As the only independent omni-channel advertising and analytics platform built for television, Innovid is looking for the best and brightest to help us in our mission to use data to enable the personalization, delivery, and measurement of ads across TV, video, display, social, and OOH. Our award-winning culture is less about the perks (although we have many), or the office environment (which we’re especially proud of), but about the people that make it possible. Innovid serves a global client base of brands, agencies, and publishers through over twelve offices across the Americas, Europe, and Asia Pacific. Please visit www.innovid.com for more information.
Innovid is seeking a Technical Support Analyst to join our rapidly growing global organization. This role will work closely with Product, R&D, Client Services, Sales, publishers, and clients to troubleshoot, investigate, and solve technical issues. The ideal candidate possesses a strong functional knowledge of a wide range of web-related technologies and can communicate directly with clients and stakeholders in a clear and concise manner.

The Impact You'll Make:

  • Provide 1st and 2nd Tier escalation support on all Innovid solutions/products
  • Liaise between Client Services/Sales teams and R&D on product defects and escalations
  • Troubleshoot data discrepancies
  • Script custom data reports

What You'll Bring to Us:

  • 1+ years experience in a technical client-facing role
  • 1+ years SQL query use and development
  • Experience with HTML5 (HTML/CSS/JavaScript)
  • Advanced English skills (Speaking, Writing & Listening)
  • Experience with REST APIs - an advantage
  • Familiarity with AdTech/Video Ad Serving - an advantage

What We'll Offer You:

  • High visibility role with a tremendous amount of growth potential
  • Flexible Home Office
  • Unlimited Vacations
  • OSDE as medical assurance
  • Endless snacks & beverages
  • Learning & Development - Tools and Training 
  • Offices in major cities around the world and a cross-company collaboration unlike anywhere else!
There is no such thing as the perfect resume, or someone that checks every box. At Innovid, we are generous with our time and knowledge, and always ready to teach. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and add to Innovid.

Equal Opportunity Employer: Innovid is an equal opportunity employer, committed to our diversity and inclusiveness. We consider all qualified applicants regardless of race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

Check out our engineering blog - https://engineering.innovid.com/

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