About the Company:

Industrious is a premium workplace platform and coworking solution. We are reinventing how people work by creating elegant, welcoming environments and delivering amazing hospitality that makes people excited and proud to come to work. With a seasoned leadership team, a long list of brand-name clients and $142 million in funding to-date, Industrious is well-positioned for rapid growth, as we continue to scale our network across the US.

All of this is driven by our amazing team. Here’s a quote from our most recent team survey: “I've never worked with a team of such smart, engaged, kind, empathetic people before. I am always proud and excited to work with our team and to help my teammates grow. Industrious' culture is welcoming, encouraging, and fun, making me feel appreciated as an employee and part of a tight-knit team.”

About the Role:

Industrious is the fastest growing co-working business in the US. Your role will be to oversee a 3-5 location area, staffed by 4-10 team members. Your role will require a breadth of diverse skills: you might spend the day coaching and inspiring your team members, project managing local marketing efforts, pitching in to help drive sales in an underperforming location, helping one of your team members with a difficult member issue, or covering for one of your team members while they are out on vacation.

This work will be crucial as we expand from our existing locations to 30+ locations in the coming year. And as one the national team members, you will have the opportunity to shape and define a key leadership role. Success will mean providing a happier, more productive, and more connected workplace for thousands of amazing members, and a highly engaged and effective team of community managers in our locations.

As Area Manager, you will:

  • Directly manage a team of 3-5 community managers, who are each supported by one or more operations associates to deliver on P&L, customer satisfaction and experience quality goals
  • Manage the P&L for your area, and make prudent decisions around spend
  • Strengthen your team, build a culture of excellence and hospitality, and develop future Industrious leaders through in-depth coaching, performance management and hiring
  • Serve as the face of the business in your area. This will include playing a hands-on role in sales in underperforming locations, engaging in negotiations with large potential members, handling local PR requests and resolving challenging member relations issues
  • Collaboratively partner with your regional manager, the marketing team, the centralized operations team and other area and regional leaders to adjust and implement the company’s strategy, systems and processes
  • As necessary, partner closely with the launch team to execute against hiring, marketing, and sales goals for newly launching locations in your area
  • Analyze, report on and take action against key performance metrics, including, but not limited to: Net Promoter Score, Revenue and Profit vs. targets, Performance against Hospitality Standards, and Operational Consistency
  • Proactively identify and drive implementation of opportunities for improvement across all elements of our unit operations
  • As necessary, perform on-the- ground coverage for your team members while they are out on vacation


  • Proven ability to lead and inspire 4+ person teams to deliver exceptional results
  • High degree of comfort working in a team with other executives
  • Strong management and coaching skills
  • Excellent communication skills with the ability to comfortably handle difficult conversations
  • Comfort with numbers and experience working in a metrics-based management culture
  • Willingness to travel up to 25% of the time to oversee Industrious locations in your region
  • Passion for creating exceptional customer experiences
  • Experience managing a P&L
  • Experience driving local marketing and sales
  • Bachelor’s degree


In addition to our incredible team, there are lots of other fun reasons to work with us.

  • Daily breakfast, snacks, coffee, tea, and drinks at all Industrious locations
  • Health care, including vision and dental
  • 401K plan
  • Smart casual dress code
  • Generous vacation time
  • Paid parental leave
  • Team outings (ex. Dinners, rock climbing, yoga classes and more!)
  • Company-wide outings and retreats (previous locations have included New Orleans & the Hamptons)

Industrious in the News:

Industrious is an Equal Opportunity Employer. We are committed to equal treatment of all employees and applicants without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
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