HR Manager - Europe (French and English speaking)

About the Company:

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.  

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

About the Role:

As the HR Manager in Europe, you’ll play a pivotal role in supporting our employees and driving HR initiatives that align with our company’s goals. You’ll be responsible for managing the employee lifecycle while ensuring compliance with local regulations and shaping our company culture. This role will be based in London and provide support to our team across the UK and all of Europe.

Industrious’ business in Europe is only 2 years old and poised for huge growth in the coming years. This will be our first full-time HR employee in Europe, and accordingly, we need a stellar jack/jill-of-all-trades in the role. In the day-to-day, you’ll be pivoting from setting our strategic course of HR priorities in Europe to handling the administrative work that keeps things running. You’ll report to our global HR leader (based in the US) and be responsible for what global programming applies to Europe and how best to roll it out. You’ll have a dotted line reporting structure into Europe leadership and partner closely with them on strategic priorities for the region.

About the ideal candidate: You are flexible, not afraid to get your hands dirty, and can easily pivot from smaller administrative tasks to more strategic work. You enjoy caring for our people and are ready to be an ambassador of our company culture. You are comfortable working with employees at all levels of the organization. You love to assess people's needs and make recommendations for appropriate solutions. You are excited by the opportunity to build out new programs and roll out initiatives.

When things are at their most chaotic, that’s when you’re at your best -- sifting through the ambiguity, being the calm voice in the room, and helping managers across the organization come to great solutions. 

Responsibilities:

Employee Relations & Managerial Support

• Support managers on People strategies such as performance management, employee engagement/development, onboarding, and conflict resolution
• Recruiting for key managerial roles
• Implement our global performance management process, including goal setting, feedback sessions, and performance evaluations
• Serve as a trusted advisor to employees and managers on all personnel issues
• Address employee relations issues promptly and effectively, fostering a positive and respectful workplace

HR Operations and Compliance

• Develop and maintain HR policies and procedures in compliance with local regulations and industry standards
• Ensure accurate employee records through our HRIS
• Stay informed about changes in employment law and proactively update policies and practices as needed
• Establish scalable systems, such as for performance management and recruiting

Employee Engagement & Culture

• Foster a vibrant and inclusive company culture reflective of our values
• Champion diversity, equity and inclusion efforts to ensure our workplace is welcoming and representative of all backgrounds
• Organize team-building activities, events and initiatives to promote culture and engagement
• Design & execute a seamless onboarding experience for new hires, ensuring they feel welcomed and are set up for success

Payroll and Benefits Administration

• Recommend and administer employee benefits programs, including health insurance, retirement plans and other perks, in order to attract and retain top talent
• In partnership with a third-party provider, oversee payroll operations, ensuring accurate and timely processing of payroll

Qualifications

• 5+ years of HR experience. Our ideal candidate has experience leading HR initiatives across multiple European countries. We are looking for someone who has demonstrated success coaching managers, handling employee issues, performance management and is familiar with local employment regulations and policies. 
• Based in London and willing to travel as needed. This is a hybrid-role that will be in the office about 2-3 days per week.
• Must be fluent in English and French
• Familiar with payroll and benefits processes in multiple European countries
• Highly organized and strong communication skills