About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Responsibilities

Provide cloud operations engineering and administration support to provide and maintain customer access to shared computing resources and data in Azure, AWS and Google Cloud
Perform cloud account/project provisioning procedures in accordance with scripts and SOPs, coordinating with customers and other IT teams
Resolve end-user login / access / usage issues and update support ticket status
Develop and maintain custom scripts and SOPs to automate repetitive tasks and improve consistency in operations and maintenance activities
Deploy approved release packages and break-fix solutions in accordance with all enterprise architecture and configuration, change, and release management policies and procedures
Assist in the design and implementation of Microsoft Active Directory and windows-based systems across the enterprise, including identity and management solutions.
Review and assess network and systems performance; troubleshoot and resolve issues as required
Respond to after-hours alerts and incidents provided by internal and external information operations and security support as directed. Occasionally perform production-level changes after 7:00 PM ET or on weekends.

Qualifications

Five (5) years’ experience in information technology; three (3) years performing systems administration/engineering or related functions in an enterprise environment.
2 years experience performing Active Directory administration
2 years experience performing systems engineering/administration in AWS, Azure, or GCP
Working knowledge of DNS, DHCP, and IPAM.
Must meet all requirements for obtaining and maintaining a Public Trust Clearance
Bachelors degree in Computer Science, Engineering, or a related field.

Desired Qualifications

5 years experience in system engineering/administration of at least one operating system: Windows, RedHat Linux, Ubuntu.
2 years Experience with Microsoft Azure AD, ADFS, policy configuration, MS Azure Technologies, and Single Sign on capabilities.
Proven Experience in automation using (PowerShell, Python, Ansible, Puppet, etc.).
Experience with troubleshooting in networking and web standards such as DNS, DHCP, TCP/IP, HTTP, ASP.NET, web security mechanisms. (TLS/SSL), proxies, firewalls & application delivery controllers/load balancers.
In-depth understanding of and extensive experience with windows, windows security (NTFS), Active Directory, common networking (e.g., DNS, DHCP, DFS, PKI), authentication, encryption, SSL/TLS.

Benefits

DLH Corp offers our employees an excellent benefits package including - Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-Learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

EEO

Women, minorities, individuals with disabilities and Veterans are encouraged to apply. DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

DLH will provide a reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

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Cloud Operations Engineer

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