Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K.  While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their  financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London. 

*Banking services provided by MVB Bank, Inc., Member FDIC

The Recommendations Experiences team at Credit Karma is building towards automated finance by enabling AI-driven member experiences that help members to understand their financial standing and make financial progress. You will report to the Director, Product Management - Data. As part of the role, you'll work with multiple Credit Karma businesses to build engaging product solutions and with design, research, engineering, and data science teams to build experiences that uses Credit Karma's unique data set and machine learning infrastructure. The product solutions you'll build will be directly used by more than 100 million Credit Karma members.

What you'll do:

  • You will develop vision and product strategy for AI-driven engagement solutions, and work against prioritized roadmap to build engaging member experiences leading towards automated finance
  • You will launch personalized experiences that leverages recommendations systems for personalization, contextualization, and explainability
  • You will collaborate with design, research, engineering, product, and data science to achieve personalized product experiences to our members
  • You will dig into the details of how several businesses within Credit Karma work, collaborate with vertical teams to identify product solutions to promote deeper personalization and engagement, and use machine learning solutions to do so
  • You will work with the analytics teams to define the framework and measure the impact created by your product initiatives

What's great about the role:

  • Impact: You'll help transform financial lives of our 120 million members
  • Innovation: You'll build towards automated finance with a fun, close knit team
  • Opportunity: You'll have a high visibility role to grow your career in a fast-growing company
  • Learn: You'll learn more about personal finances than you ever thought possible

What we are looking for:

  • Consumer product management: Shipped multiple consumer-facing engagement-driving products that use machine learning. Preferably, development from zero to one and ran experiments to improve product performance post-launch on a large-scale product
  • Platform product management: Launched data platform products used across the company. Tendency to think about creating a platform offering rather than one off solutions
  • Data-driven decision-making: Use metrics to back up assumptions, make recommendations, prioritize features and guide next steps
  • Engineering collaboration: Experienced in partnering with engineering teams to build consumer-facing and data utilizing products at scale
  • User empathy: product strategy and roadmap by providing experience on end-to-end-user experience

What we would like to see:

  • MBA or other business background
  • Bachelor's degree in Engineering, Computer Science or related field
  • At least 3 years of work experience as Product Manager working on consumer products
  • At least 2 years working on recommendations systems
  • Experience working in fintech is a plus

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

COVID-19 update (US Jobs Only):

Credit Karma believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. We also believe that in order to work toward our mission of helping people make financial progress, people first and foremost need their health. All employees are required to be fully vaccinated against COVID-19 prior to their start date unless otherwise approved for an exception as may be required by law.

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