We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we fight for the world’s financial health, building a beloved AI that empowers people to make better financial decisions. Backed by some of the most well-known investors in tech, we’ve reached over 5 million users and plan to double that number each year...which is where you come in.

The Opportunity

We’re looking for a Head of People Partnering to lead our People Partnering (HR) team. Cleo’s success is built on our exceptional employees, and we know a superb People Partnering team is the key to unlocking the full potential of our business.  

Reporting to the VP of People, the Head of People Partnering will be the influential voice of design, delivery and maintenance of a comprehensive and effective People Partnering strategy for a driven, high-performance culture.

Whoever comes to this role should be data-driven and have a keen eye for improvement, acting as both coach and consultant across the business to develop and promote a comprehensive People management strategy.   

Why should I apply?

This is the chance to join a mission-driven start-up and one of Europe’s fastest growing fintechs. This is a high visibility leadership role, with ability to influence change across all levels of the organisation through ongoing partnership with the wider leadership team.

What You’ll Be Working On

  • Drive the delivery of our priority people projects and work to continually embed and improve Cleo’s performance management, people success, and reward programs. 
  • Be a hands-on People Partner, with a focus on senior leadership, supporting, coaching and guiding them on all People (ER) related matters, advising and proactively anticipating their People needs. This includes holding regular 1:1s and bringing useful people data to the table to inform/drive action.
  • Be a beacon of enablement for your team - as a direct manager of the BP team, you will be expected to actively coach and develop the BPs in their professional toolkit, best practices and business acumen to achieve their full potential and nurture constant professional growth.
  • Use data to inform everyday people partnering decisions and share meaningful data-driven insights with the senior leadership team to enable improved decision making on all things People
  • Collaborate with the wider teams to design, develop and drive talent management strategies and structure.
  • Design and deliver key training for first-time, as well as experienced, managers, covering areas such as OKR setting, expectations, goal setting, mentoring, performance measurement and having difficult conversations.  

About You

  • You are based in/near London and are happy to come into the office a few days a week
  • 7+ years of experience in a People Partnering, People Development, HR Management role
  • Experience leading and coaching a team of high performing People Partners, or other People Team functions. 
  • A fast-paced leader - Experience working in a fast-growth start-up as a Head of People Partnering/HR. You know how start-ups tick, and how People strategies and structure can and should be implemented in a scaling product-first tech company.
  • Truly passionate about the subject matter of People, the tech start-up landscape, and trends.
  • Aspires to be a true thought leader, and will inspire and build communities inside and outside Cleo.
  • Expert at stakeholder management – when rolling out new initiatives or implementing change management, you are skilled at managing stakeholders and getting the leadership team alignment. This includes being adept at developing a communication strategy, the cadence of information sharing, and determining who needs to know what when. 
  • Subject matter expertise - depth of knowledge across the broad scope of People Partnering verticals (including the latest trends in Employment Relations, Total Compensation & Equity Management, Performance Enablement, Talent Development), and experience conceptualising, delivering and maintaining effective People Partnering services in complex and diverse environments. 
  • Ability to handle ER cases and escalate and quickly resolve more complex cases is crucial.
  • Project management – you are comfortable with owning, designing and executing large projects / programs with measurable impact.   
  • OKR Experience desirable.

What do you get for all your hard work?

  • A competitive compensation package (base + equity) with reviews every 6 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - This position is a BP5 level and we can pay £87,667 - £129,184 depending on experience.
  • Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures
  • A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
  • Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.
  • Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend two days or more in our beautiful office.
  • Other benefits;
    • 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
    • Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
    • 6% employer-matched pension in the UK
    • Private Medical Insurance, Health Cash Plan, Income Protection, and Life Assurance
    • 2 months paid sabbatical after 4 years at Cleo!
    • Early finish every Friday
    • Regular socials and activities, online and in-person
    • Online mental health support via Spill
    • And many more!

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We're massively focused on creating a diverse and inclusive workplace and to ensure that we're tracking in the right direction there are a few questions below that we'd love your help with that will help ensure that we're treating every application fairly and equally.

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