As a Finnish Speaking Customer Success Agent at Liberis Group you play an important role in the customers lifecycle. You will manage the customers journey of all deals, post sales, through a swift decision. You will manage incoming sales and questions coming through different channels. Do not mix this with a customer service role, you will be managing the Finnish market.
You will be giving the HQ feedback, improvement ideas and change-suggestions.
What You get
- a start-up environment in a fast growing company
- a good salary and commission on top
- a possibility to swiftly grow and develop within Liberis Group
- work in an international environment with global career potentials
- are able to demonstrate professionalism and confident telephone skills
- quickly build relationships on the phone or by email
- have strong commercial & numerical skills
- are proactive and have a problem-solving approach
- have excellent communication skills both written and verbal
- have a strong attention to details and organisational skills
- can write and communicate in Finnish and English
It's a plus if You:
- have strong presentation and interpersonal skills
- Have Swedish as second language
- have an academic background
- have previous experience from financial industry and lending is a favorable
We know that accessing finance can be a real headache for small businesses - but it doesn’t need to be. That’s why we’ve set out to help small businesses thrive, by building amazing technology that provides easy access to simple, flexible and fair finance.
Our technology is revolutionising the way businesses offer and access finance, and so we’re trusted by our customers and partners because our platform and services directly solve their pain points.
We finance small businesses directly, and through key partnerships. Ultimately, we are small business champions and we’ll continue innovating to make finance accessible for all.
We are a company built on constant innovation and development, which makes us exciting to be around. We’re in in together and want to see our customers, partners and colleagues succeed. Come and join us on our journey, and help us transform the finance industry!