The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like T-Mobile, Jaguar Land Rover, BBVA USA, and Kiehl’s — as well as organizations like the U.S. State Department and World Health Organization — trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

As a Senior Recruiting Coordinator, you’ll play an integral role in scaling our company and hiring best-in-class talent. Our team’s mission is to provide the best possible candidate experience in the recruitment process. Often times, a Sr. Recruiting Coordinator is the first person a candidate meets from the team. As such, you’ll have the ability to make a great first impression on candidates and be a brand ambassador of Yext! This is a great opportunity to join a global and talented Recruiting Operations team and grow your career in People Operations.

Who You Are 

  • You’re positive, friendly, and you enjoy building relationships with candidates, Recruiters, and hiring teams alike. 
  • Your attention to detail is unmatched and you’re extremely organized, which allows you to juggle multiple tasks at once without compromising quality. 
  • You understand how to prioritize and and are able to problem-solve in real-time while remaining calm under pressure. 
  • You love to identify issues and improve processes that will scale -- and you're not afraid to share your ideas cross-functionally in order to "get stuff done." 
  • You’re a team player and understand the importance of working collaboratively to reach team and company goals. 
  • You’re able to navigate through change easily and have a no-limits mindset. 

What You’ll Do 

  • Support the Recruiting team with all aspects of the recruiting life cycle 
  • Own the scheduling of phone, video, and onsite interviews 
  • Collaborate with Recruiters, Hiring Managers, and interviewers across the company to run an organized and efficient interview process 
  • Proactively communicate with Recruiters and candidates and provide scheduling updates and/or delays 
  • Troubleshoot last-minute interview cancellations and reschedules with poise 
  • Coordinate and facilitate batch interview days 
  • Host candidates onsite and ensure we’re providing the best possible candidate experience at all times 
  • Be an expert in Greenhouse, our Applicant Tracking System, and adhere to internal processes in order to maintain data cleanliness 
  • Coordinate travel and lodging for candidates interviewing in any of our domestic offices 
  • Reconcile monthly bank statements and work with travel agents and hotel contacts to mitigate discrepancies 
  • Review and approve all candidate expense reports per our T&E guidelines 
  • Manage all requests through Zendesk, our ticket management system, and adhere to agreed upon team SLAs 
  • Escalate roadblocks and/or issues to your manager  
  • Participate in adhoc recruiting projects to help scale the function 

What You Have 

  • BA/BS degree or similar college level education 
  • 2+ years of experience in an administrative and/or coordination role; preferably client-facing 
  • Experience with Google Suite (Calendar, Mail, Sheets, Docs, Slides, etc.) 
  • Proven ability to take initiative and build strong, productive relationships 
  • Proven ability to contribute in a fast-paced environment with the ability to prioritize tasks and manage time efficiently 
  • Self-directed, detail-oriented problem solver with a desire to contribute to the organization's reputation and success 
  • Interested in a career in People Operations (Recruiting, Sourcing, Recruiting Operations, HR, etc.) 
  • Excellent verbal and written communication skills; can effectively communicate across various audiences, including senior leadership and executives 

Bonus Points 

  • Experience with Applicant Tracking Systems (Greenhouse a plus!) 
  • Familiarity with Zendesk 
  • Understanding of Concur 


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