We are currently looking for a Business Operations Manager to join our Business Operations department and be part of our fast paced, collaborative, innovative social-first digital agency.
Who are you?
Highly organized, highly motivated, goal and detail-oriented, self-starter who is passionate and experienced in all things as they relate to agency financial operations. Someone who is all about hustle, flexibility, and adaptability in a highly challenging, positive, rewarding environment.
The task at hand?
Work with Director, Business Operations and SVP/VPs on assigned portfolio of brands to understand business priorities and portfolio-specific staffing needs
Serve as key lead on all aspects of portfolio financials - ensuring proper processes, tracking methods and escalations
Have a solid understanding of portfolio P&L forecasting, tracking, and reporting
Understand and manage the resourcing needs of assigned brand vertical(s), flagging needs for additional hires or freelance support as needed and be able to back up needs with financial data
Meet weekly with Creative Architecture team on the resourcing state of the creative team in your assigned portfolio and flag bandwidth, or need for additional support as needed
Analyse time tracking data and burn reports, partnering with Project Managers and Integrated producers on tracking scope creep and change order needs
Partner with Integrated Producers and Project Managers to understand project budgets, project resourcing needs
Review budgets and SOWs with an understanding of broader portfolio business objectives, staffing requirements, and revenue targets
The ideal candidate has:
At least 4-7 years of post-college experience within a digital agency environment in a project management, finance, resourcing, or business operations capacity
Bachelor's degree in business or entrepreneurial street cred
Experience developing retainer budgets and statements of work
Strong knowledge of MS Excel and Google Sheets
Strong ability to partner with team leads and address business concerns in a diplomatic fashion
Expert at being able to prioritize and organize workflow to ensure effectiveness and efficiency
A cool, calm and collected approach to problem solving
Excellent communication skills
Ability to work both independently, and as a part of a team
Ability to thrive in a fast-paced, high-pressure environment
Strong interest in team leadership, mentorship, and development of junior talent