Who is Taco Bell?

At Taco Bell, we know what it’s like to blaze some trails, kick up some dirt, and take tacos to where they have never been before. We are a brand of firsts and we invite you to join our team. Work here; Live Más.

What started as a single restaurant in 1962 in California, USA has grown to become an international success, and one of the premier quick service restaurant (QSR) brands of all time. In America we serve more than 36 million customers every week!

Taco Bell Europe represents an important future growth initiative for Yum. Our market consists of the UK, Cyprus, Netherlands, Romania, Finland and Iceland and our objective is to grow from 130 restaurants today to 150+ restaurants by end 2021. Ensuring that we build a sustainable economic model is a key component and marketing in the UK will play a key role in doing that.

Who is Yum!?

Taco Bell is one of the 3 brands operated by our parent company Yum! along with Pizza Hut and KFC. We are the world’s largest restaurant group.

Yum! isn’t your average Fortune 250 company. We like to do things a little differently. From our world-famous culture of fun and recognition to our focus on your career potential.

About the Job:

At Taco Bell, we aren’t just looking for candidates. We are looking for digital and technology rock stars who understand youth culture, digital, and technology better than anyone else. We are seeking the right person to pave the future of Taco Bell’s Digital and Technology Innovation across our European region. In this role, you will leverage technology and create winning strategies to evolve our business model and experience across our restaurant footprint.

Glen Bell was a trail-blazing entrepreneur who saw things differently when he started Taco Bell, and we apply the same mindset today. Through listening, learning, focusing on the right things and rapid prototyping, you will lead the team to get to market quickly with new ideas. You will validate and evolve programs, scaling what works across the system. Thinking like a start-up with the leadership of a winning brand is an extremely powerful advantage, and you will be a part of a lean, innovative group that is shaking up the industry.

Taco Bell International is looking to become a leader in digital technology and create a digital first restaurant business globally. This leader will be instrumental and defining and leading ecommerce strategy, identifying new and market relevant channels, and defining the omni-channel customer experience. They will also partners with Franchisees and cross-functional leaders to better understand the challenges in the business and how technology can help address those challenges.

The Day-to-Day:

  • Provide leadership, vision and direction for the restaurant technology stack to ensure it will contribute to the company achieving its goals.
  • Develop productive relationships with cross-functional leaders throughout TB UK to influence how technology can enable new sources of value for the restaurant.
  • Ensure that software processes (including those of external service providers) are conducted in line with our policies, standards, procedures, and guidelines.
  • Manage relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.
  • Conduct regular surveys of stakeholder satisfaction with applications, publish the results and, where necessary, implement action plans to improve satisfaction.
  • Overseeing the assessment of the technical and business fitness of the application portfolio and their associated costs and risks.
  • Facilitating the application governance process to gain consensus on a prioritized set of measurable business outcomes that applications must support.
  • Working with stakeholders and the application governance council to define a prioritized set of business outcomes and application work to accomplish those outcomes within the limitations of the application budget.
  • Overseeing benefits realization to ensure that business outcomes are achieved.
  • Optimizing the cost, risk, and value of applications throughout their lifecycle.
  • Assisting in making appropriate budget requests needed to fulfill the restaurant technology roadmap vision.
  • Collaborating with key stakeholders to identify opportunities to continue to innovate and improve existing platforms for our team members and restaurants.
  • Own the relationship with all key vendors, including aligning roadmaps and priorities, escalation paths, and influencing key innovation ideas.
  • Responsible for driving the creation of all necessary change management documentations including, but not limited to release notes, trainings, etc. to ease adoption into the restaurants.
  • Accountable for all aspects of release and project management for the BOH technology stack including the rollout plans.
  • Develop and foster relationships cross-functionally and cross-brand to create a roadmap that will allow TB to achieve its ambitious growth plans while address key areas of concern at the restaurant.
  • Create strong relationships across the technology teams in all business units and the center to ensure TBUK’s vision, strategy, and approach align with the global objectives for technology.

Is This You?

  • 5+ years professional experience in similar or related roles
  • Passionate about innovation and technology
  • Data driven
  • Big picture thinker with ability to execute
  • Flexible and eager to drive change
  • Collaborative
  • Insanely curious
  • Excellent executive presence, interpersonal and presentation skills
  • Ability to think, plan and execute resourcefully, across multiple projects
  • Thrives in fast-paced environment
  • A team player who is accountable and flexible
  • Experience managing projects, managing relationships and developing sell-in decks
  • Consulting or strategy experience building business cases and creating proposals
  • Restaurant or retail experience with an understanding of operational complexity
  • Reputation for building strong partnerships across cross-functional and outside teams, and having solid negotiation skills
  • Track record of thinking differently and producing innovative work

Why Taco Bell?

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más!

Work-Hard, Play-Hard:

A career with Yum! offers much more than just fantastic earning potential. We reward hard work and achievement with amazing incentives and benefits, including;

  • Company and performance related bonus
  • Generous pension with up to 11% company contribution
  • Private healthcare with the option to increase to include family cover and extra dental cover
  • Annual holiday allowance starts at 25 days with the option to buy or sell up to 3 extra days per year
  • After 5 years’ service, annual holiday allowance increases to 30 days
  • We offer competitive maternity leave and flexible return to work options
  • Pick n Mix Benefits to convert them into your very own benefits plans that’s unique to you - options include gym membership, health screening and travel insurance

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