Why ShipMonk?

ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Dayton, NJ, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.

ShipMonk is currently seeking a Bilingual People & Culture (Human Resources) Generalist for our fulfillment center in Louisville, KY who is proficient in communicating in both English and Spanish. This position is responsible for supporting both our Operations and People & Culture Teams. If you are looking for a position in which no two days are the same, team members are a valued asset, and you look at employee engagement as a high priority – then this role is for you.

What you'll do:

The P&C Generalist partners closely with the General Manager and operational leaders of the site to drive and monitor critical people & culture initiatives. Lead with data and bring your unique point of view to nurture a positive experience for team members
Partner closely with recruiters and hiring managers to interview and onboard new team members. Conduct new team member orientation on-site to ensure new hires gain an understanding of the business, benefit plans, policies, and procedures. Be a primary point of contact for team members to ensure they have the information needed to be successful
Ensure accuracy of attendance tracking by managing rosters weekly, processing time off requests, and updating employment status changes in our HRIS
Maintain team member files, initiate background screenings, and conduct routine file audits
Write, revise, edit, and proofread company policies & procedures and related documents as needed. Strive for continuous process improvement.
Draft and communicate key updates and announcements to team members using our internal messaging tools
Partner with building leaders to create and captain engagement events and fun calendars for the warehouse
Attend and participate in employee investigations
Perform other general HR tasks as assigned
Have opportunities for growth - including learning about and partnering with other regions, and supporting strategic corporate initiatives

What you'll need:

2 to 6 years of experience administering general human resources duties preferred.
Must be proficient in Spanish and English.
Must have computer skills and the ability to learn the HRIS system (Paylocity).
Must be proficient in Google Suite and MS Office products, especially Word and Excel
Superior verbal/written skills and presentation skills. Good punctuation, spelling, grammar, and attention to detail is a must.
Strong interpersonal skills are essential.
Ability to work a flexible schedule. The general workweek is Monday through Friday, however during busy seasons (especially our Q4 peak season), additional time may be required outside of the standard weekday schedule.

We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.

Perks Of Being a ShipMonker

Full health benefits coverage (medical, dental, vision)
Unlimited Paid Vacation Time
401(k) retirement plan
Fun work environment
Referral Bonus Program ShipMonk is an equal opportunity employer.

This position is fully onsite at our Louisville, KY and may require occasional 2nd shift or weekend work

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Human Resources Generalist - Bilingual

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