Why ShipMonk?
ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.
Our Transportation & Logistics Analyst is responsible for optimizing our logistics network by finding innovative ways to maximize costs. This ‘someone’ is ambitious and curious to learn more about the Transportation and shipping process. You aren’t afraid to roll up your sleeves and get sh*t done! You will make a large impact to our overall organization: directly helping to improve our margin, build industry-leading multi-carrier technology, and being an expert for our customers.
What You'll Do:
- Optimize logistics network by identifying opportunities which maximize cost savings through load planning, carrier performance, dropship, and trailer utilization
- Work with multiple site operations teams to lead and reinforce operational process improvement projects
- Build relationships with third party carriers to plan and execute plans to secure loads against forecasted volume
- Ensure flawless execution of logistical plans and escalate accordingly
- Monitor, measure and improve service level metrics, including on time arrival and on time departure
- Conduct shipping audits and provide recommendations that align with our SOPs and drive departmental KPIs. Align / enable support on new metrics to present and prepare customer facing presentations, including MBRs
- Manage and maintain the data integrity within new platforms
- Develop and implement contingency plans to minimize downstream impacts to our customers
- Develop and share best practices across the shifts and network
- Strong on-the-floor presence to coach, train, and collaborate cross functionally with Operations.
What You'll Need:
- Excellent analytical skills; experience with one or more: SQL, Tableau, Power Bi or other tools used for data analysis.
- 5+ years of experience working for a 3PL or transportation company, specifically carrier brokerage, linehaul management and small parcel carriers (UPS, FDX, Regionals).
- Experience in operational roles (logistics roles preferred)
- Experience with shop floor support and training
- Customer service obsession, with willingness to do whatever it takes to satisfy customer needs
- Proven ability to quickly adapt and drive the right results using data
- Strong communication skills and self-motivated
- Standard work schedule is M-F and will be based onsite. We are a 24/7 business so we will, at times, require flexibility to support our operations during night and weekend hours.
We are exceptionally proud of our designated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values.
When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
