Why Rocket Lab (View USA jobs)

Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve with better access to space, and that access is now a reality thanks to Rocket Lab. Our team is 500 people strong and we’re adding to it every week. Collaboration is at our core - every idea is heard and everyone makes a difference. Teams are nimble, decisions are made quickly and we are action-oriented.

While other companies talk about it, we do it!

Global Director of Quality

The Global Director of Quality is responsible for managing and coordinating all quality activities at Rocket Lab across the full product life cycle. It is expected they will transform high level company goals into a department strategy and execute through an annual operating plan. The position is expected to exercise sound technical judgement and data gathered from internal monitoring to implement suitable processes that enable capability for the company to reach growth and efficiency targets.

Day-to-day, the role works closely with management in the design, production, supply chain and mission teams to ensure that systems and processes across the organization consider quality requirements to match the strategy. As a leader the role is responsible for multiple teams covering; quality engineering, manufacturing quality, supplier quality and mission assurance.


Relationship Management
Develop and/or maintain key relationships with:

  • The Executive, to ensure the quality management system and process being implemented is aligned with the immediate and long-term strategic business requirements.
  • The Finance Director and finance management team to ensure department financial activities are in-line with corporate objectives, policies and standards.
  • The Supply Chain Director, to ensure supplier quality requirements are synchronized with the immediate and long-term supply chain demand.
  • Manufacturing directors to ensure implementation of the quality system is aligned with short and long-term production requirements.
  • Engineering leadership to ensure that there are systems in place to consider quality early in the product life-cycle.
  • Mission Delivery leadership, to ensure the final stages of service delivery are consistent with required quality standards.

Quality System

  • Ownership / accountability to develop, implement and monitor adherence of quality management system.
  • Develop departmental strategy and vision to ensure adherence with customer expectations.
  • Monitor activities to ensure compliance with core quality measures.
  • Gather, analyze and manage quality related data.
  • Coordinate, help and perform quality education globally.


  • Be a role model on living the company values and ensure their presence in everything we do.
  • Provide vision, leadership, and project coordination to the Quality Department as well as the larger business.
  • Understand knowledge gaps within each team to develop training target.
  • Focus on enabling all Rocket Lab employees to make good decisions.
  • Increase cross-functional insight and understanding to encourage collaboration to solve the company’s toughest problems.
  • Build a data-driven culture, incentivizing and rewarding honesty & transparency to fully understand challenges.
  • Drive a consistent, resource-efficient approach to product validation across all areas of the business.
  • Enhance leadership visibility to company risks and steer priorities to eliminate highest-risk failure modes.
  • Workload and resource plan to ensure all high-level requirements can be delivered within required time frames.
  • Recruitment, develop and retain the global Quality team including carrying out regular performance reviews with team members.
  • Provide opportunities for ongoing training to direct reports to maintain personal development objectives.
  • Manage, mentor, and support the staff within the department to be motivated, effective and efficient in their roles, and provide opportunities for growth and development.
  • Ensure direct reports understand their role and responsibilities and receive timely feedback on their performance, both formal and informal.

Financial Management

  • Determine financial needs of the department and submit an annual budget proposal that is consistent with strategic direction, division needs, and stakeholder expectations.
  • Manage the performance of department operations including setting goals, establishing metrics, and continually working toward process improvement and cost avoidance.
  • Ensure all company financial policies and procedures are followed.
  • Build processes & systems that improve cost visibility and accuracy.


  • Deploy sustainable reporting mechanisms that allow for real-time visibility of results without ongoing administrative burden.
  • Develop reports that are recognized as the source of truth in order to steer other departments.

Safety and Well-being

  • Drive universal understanding of the connections between safety and quality.
  • Ensure all staff/colleagues maintain adequate safety-standards via a deep comprehension of safety culture.
  • Reports all incidents/accidents, including near misses in a timely fashion.



  • 10+ years’ quality experience in high-complexity manufacturing environments.
  • Bachelor’s Degree in Engineering.
  • Proven leadership experience with the ability to manage and motivate a team.
  • Experience working in global teams across multiple locations and time zones and understanding of cultural differences.
  • Proven experience working in a fast paced, dynamic work environment.
  • Ability to prioritize in line with company goals and objectives and motivate the team to follow.
  • Sound analytical skills – able to see the big picture, make connections and appropriate decisions.
  • The ability to develop and maintain relationships with a broad range of people of varying backgrounds, and to be adept at engaging with those people in a perceptive and appropriate manner.

Action Oriented
Take on new opportunities and tough challenges with purpose, urgency and discipline, by:

  • Readily taking ownership and action on challenges, developing plans appropriate to the situation and being accountable for the results.
  • Identifying and seizing new opportunities and motivating the team to follow along.
  • Displaying a can-do attitude in good and bad times, and celebrating success.
  • Stepping up to manage tough situations and encouraging colleagues to do the same.

Shape the agenda, creating new and better ways for the organization to be successful, by:

  • Coming up with useful ideas that are new, better, or unique.
  • Challenging the status quo.
  • Introducing new ways of looking at problems.
  • Generating and adopting new and creative ideas,and putting them into practice.
  • Encouraging diverse thinking to promote and nurture innovation.

Decision Making
Make good and timely decisions that keep the organization moving forward, by:

  • Making sound risk-based decisions, even in the absence of complete information.
  • Relying on an appropriate mix of analysis, wisdom, experience and judgement to make valid and reliable decisions.
  • Considering all relevant factors and using appropriate decision-making criteria and principles, taking calculated risks where required.
  • Recognizing when a quick 80% solution will suffice, and when it will not.
  • Analyzing information to make effective decisions in order to improve performance.

IND123 #CB

Important Information:
To conform to US Government space technology export regulations, applicants must be a US citizen, lawful permanent resident of the US, protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorization from the US Department of State.

Rocket Lab USA is an Equal Opportunity Employer, employment with Rocket Lab USA is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.


View more Rocket Lab USA openings here! https://boards.greenhouse.io/rocketlab

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Rocket Lab USA are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.