Pendo is looking for a Salesforce Developer to join the Sales Operations team responsible for tasks related to the maintenance, enhancement and upkeep of Salesforce at Pendo.  The ideal candidate will have excellent collaboration skills to communicate with project teams and stakeholders on scope and discovery, extensive Salesforce administrative experience, and proven technical expertise to design and implement enhancements in a variety of Sales tools. 

Responsibilities (what you'll do):

  • Plan, Present, Design, Execute, Deploy and Test any Salesforce enhancements or solutions.
  • Manage configuration and implementation of all Salesforce CPQ processes and related objects
  • Configure proper security access, permissions, roles and profiles for Salesforce users
  • Re-engineer existing processes and build new processes to support our growing company
  • Implement/ integrate/ help manage third party applications as necessary
  • Build changes in a Sandbox environment and establish/ follow protocols for testing and eventual deployment to production environment
  • Log and track identified system problems through resolution
  • Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements
  • Daily administration and support of Pendo’s Salesforce database including but not limited to creating/managing customization of objects, fields, record types, page layouts, validations, workflow and approval rules, sharing rules, permission sets and triggers
  • Become a Pendo SME on Salesforce

Qualifications (what you have):

  • 5+ years of Salesforce administration experience
  • 2+ years of Salesforce development experience
  • Experience with Salesforce Lightning, Apex classes, Triggers, Visualforce pages,  process builders, and flows
  • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Visualforce, Apex, s-controls) and/or SOAP, REST APIs and other integrations with external systems
  • Previous re-engineering experience updating an existing Salesforce configuration to provide solutions for workflows and enhanced functions
  • Experience working with a SaaS/subscription based sales model preferred
  • Salesforce Administrator (ADM-201) certification is required
  • Salesforce Developer (DEV-401 or DEV-501) certification required
  • Salesforce CPQ Specialist certification preferred 
  • Ability to work independently, as well as collaboratively as part of a team, on multiple projects

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