About the role

We are seeking a Director, People Partner to support our CRO and sales leadership teams. Reporting to the Sr. Director, People Partner Lead, this role will be critical in developing and implementing strategies that enable us to effectively hire for, grow, and retain our world-class sales organization.

Role Responsibilities 

  • Consultation and Coaching: Leverage business acumen, knowledge of best practices, and relationships to provide thought partnership to the CRO and revenue leadership teams. 
  • People Strategy: In concert with CRO and in consideration of people and revenue team OKRs, deliver and socialize revenue-specific people roadmap. 
  • Org design: Partner with Recruiting to drive best in class hiring process with an eye on scalable org design principles (level mix, location strategy, succession planning, etc).
  • Lead with data: Partner with Revenue leadership and COE functions to  drive analysis, insights, and improvement in key people metrics.
  • Change Management: Partner with Revenue and HR leadership to drive execution of change management in line with Pendo values and best practice.
  • Employee relations: Navigate sensitive elements of the employee lifecycle with empathy, professionalism, and discretion.
  • Program Design and Management: Influence the outlook of cyclical people programs and work with L&D team to ensure aligned organizational understanding, implementation, and engagement.
  • Internal Mobility: In concert with Revenue leadership team, Manage promo and internal mobility process for Revenue. Partner with COE in developing and maintaining job architecture.

Minimum Qualifications 

  • 10+ years of progressive HR experience, focusing on supporting sales or client-facing teams.
  • Strong understanding of the sales function, including its challenges and dynamics.
  • Experience partnering & supporting global teams (APAC, EMEA specifically).
  • Exceptional communication skills; must be able to influence, build trust and motivate both horizontally and vertically.
  • You can occasionally take your “hr hat off” and relate to and build meaningful relationships with stakeholders.

Preferred Qualifications 

  • Past management experience with demonstrated ability to develop/nurture high-potential employees. 
  • You know your way around Google Sheets and regularly/comfortably use data (qualitative and quantitative) to tell a story/inform decisions.
  • Experience working in both public companies and high-growth VC-backed startups
  • New opportunities and challenges excite you. You have experience leading through change.
  • Strong judgment and integrity

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in North Carolina is $180,000 - $210,000.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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