MaRS Discovery District (@MaRSDD) in Toronto is the one of the world’s largest urban innovation hubs. MaRS supports promising young ventures tackling key societal challenges in the Health, Energy & Environment, Work & Learning and Finance & Commerce sectors. In addition to helping startups launch, grow and scale, the MaRS community is dedicated to cross-disciplinary collaboration, commercialization of discoveries and driving ideas to impact.
About the MaRS IT
The MaRS IT provides full IT support to over 250 employees and contractors in the MaRS core business units, as well as network and telephony to dozens of tenants and startup companies who, collectively, connect up to 5,000 wired and wireless devices to the internet through our high-speed network. MaRS IT also has a small, but mighty software engineering team that maintains our data back-end and develops the data pipelines and integrations that feed our business intelligence. The team also develops customer-facing web sites and specialized web applications that support the entrepreneurship ecosystem to digitally deliver the world-class services that support our community of high-growth companies and partners.
About your role
Enough about us, let’s talk about you. As our Senior Digital Project Manager, you’ll report to the IT Director and help build out our project management area of practice, delivering websites, mobile applications, and integrations for both internal and external audiences.
You’ve got hands-on experience managing multiple simultaneous digital projects – from websites, to mobile applications, to technical integrations. You’ve worked with various methodologies like Waterfall, Agile, Kanban, etc., and know the right mix of methodology to apply for each type of project. You’re exceptionally well-organized and naturally detail-oriented but regularly step back to see the bigger picture and make sure you’re still solving the right problems. You know how to run a meeting to keep discussions focused and you follow up with concise notes to relevant stakeholders so everyone stays on the same page. Over the years, you have built an extensive toolbox of proven project management tools and techniques and you know when and how to use them. You understand PMBOK but can adapt to make a lean and lightweight project management approach that gets things done fast.
Strong communication, stakeholder management, and relentless change management are at your core because you know that digital projects are only effective if people want to use them. You work adeptly with a broad range of stakeholders – from executives, to end-users, to software engineers and you adjust your communication style to match the situation.
What you’ll be doing
For external products, you work with product owners and product managers to define and manage scope, and maintain project schedules and resource allocation. For internal products and projects, you’ll roll up your sleeves and work with business analysts to elicit requirements and translate them into technical solutions that solve the right problem. For all projects, you’ll work with the Engineering team to manage scope, schedule, and resources to deliver quality, defect-free solutions.
You’ll create and maintain project plans, schedules, dashboards, templates, and documentation to ensure that all stakeholders stay informed and involved where they need to be.
This is a “get out in front of people” role and not a “Gantt jockey” role. You’ll work with internal users to ensure they are fully involved and engaged in the change management process that is critical to the digital transformations that deliver them productivity gains and business value. You’ll mentor and oversee project coordinators and business analysts to help build capacity and capability of the overall project delivery team.
You’ll work collaboratively with the entire project team because you know that great software comes from teams that work so well together that they can finish each other’s sentences. Oh, and your colleagues at MaRS are doing no less than helping the next generation of startups scale in order move the needle on the economic success of Canada. If this sounds like your dream job, we can’t wait to hear from you.
What it’s like to work at MaRS
MaRS Centre is a vibrant, architecturally inspiring innovation hub with 1.5 million square feet of laboratory, collaboration, and office space connected directly to the Queens Parks subway stop at College and University. MaRS employees enjoy many perks such as:
- Access to a wide array of fascinating conferences and lectures hosted by MaRS.
- A very active social committee that organizes potlucks, “serendipity coffee” dates, the annual MaRS Summer Games, team building outings, and summer golf day.
- The MaRS softball team, yoga at noon, and discounted gym membership
- Indoor bike parking and showers
Our mission-driven organization is filled with passionate, smart people who are finding and turning the levers that will move the economic needle of Canada’s technology-based future.
For more about what it’s like to work at MaRS and why you might want to be a part of something bigger than yourself, check out our profile on B Meaningful.
Share your credentials, but your relevant experience and knowledge will be just as likely to get our attention. It helps if you have:
- Undergraduate Degree, or Technical Certificate, or equivalent experience.
- 5+ years of experience managing all aspects of digital project delivery including websites, mobile applications, and integrations, including a strong technical foundation of all things digital.
- Extensive experience in change management tools and techniques that drive internal adoption of digital transformation projects.
- Experience with multiple project management methodologies such as Waterfall, Agile, and Kanban.
- Understanding of PMBOK, when to use different pieces – and when not to use some.
- Ability to work across the spectrum of project management, business analysis, and change management.
- Experience working with a broad range of stakeholders and ability to adjust your communication style to match your audience.
- Exceptional written and verbal communication skills, as well as meeting facilitation skills.
- Experience with flexible project management scheduling tools such LiquidPlanner or Smartsheet.
- Experience mentoring and training project coordinators and business analysts.
- Inspire a positive work environment and help champion quality, innovation, teamwork, and service to the business.
- Embrace change, learn voraciously, stretch your thinking, share your knowledge and educate others.
- Communicate and collaborate with your peers to build trust toward a highly functioning team.
- Have an "I don't know everything, but I can learn anything" attitude.
- Experience working in a not-for-profit.
- IT Engineering team to build great software
- Internal Product Owners, Product Managers, and business analysts to deliver digital projects.
General office environment with operating business hours of 8:30am to 5pm Monday to Friday.
Applications are due by 5:00 PM Eastern Time on May 7, 2019.
Applicants must be legally eligible to work in Canada.
MaRS Discovery District is committed to diversity and encourages applications from all qualified candidates, including aboriginal persons, francophones, members of sexual minority groups, persons with disabilities, visible minorities and women. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.