About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Please submit your resume in English.
To learn more about our team and office culture in São Paulo, Brazil, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/
The Instructional Designer (Courseware Service Center) will work on exciting online learning solutions (courses, videos, games, simulations, and assessments) for KnowBe4’s customers. As a creative instructional designer, you will bring new ideas to the table and deliver innovative learning activities to the LMS.
Responsibilities:
- Work together with Subject Matter Experts (SMEs) and the entire team (graphics, QA specialists, eLearning developers, and leadership) to help build and integrate eLearning assets
- Collaborate with all publishing teams in the Courseware sector
- Contribute to a highly collaborative environment where teams rapidly release courseware
- Embrace innovation and focus on minimizing distractions to maintain high productivity
- Create initial planning documents for online learning solutions (courses, videos, games, simulations, and assessments) to integrate with the Learning Management System (LMS) in an agile development environment
- Implement online andragogy, instructional design, and adult learning principles
- Practice effective interpersonal communication skills and the ability to work with different publishing teams within the courseware sector, to build relationships, actively listen, and assist team members and/or Subject Matter Experts (SME) in translating concepts into engaging, effective online courses
- Develop storyboards in a standard format and respond promptly to feedback from QA and leadership
- Develop sound knowledge checks for formative assessment as well as strong summative assessments
- Understand reasonable software security practices
- Possess effective communication skills: written (including editing and proofreading), verbal, and presentation (including visuals)
- Possess the ability and experience to effectively utilize the required technology tools (MS Word, Gmail)
Requirements:
- B.A. or B.S in Adult Education, Cybersecurity, Information Technology (or comparable work experience) required
- M.S. or M.A. or M.Ed. in Instructional Design or Instructional Technology (or comparable work experience) preferred
- Minimum 5 years experience with the instructional design best practices (storyboard development for online)
- Minimum 5 years experience with creating complex assessment items for formative and summative purposes
- Minimum 5 years experience with making engaging and interesting online courseware (preferably in a corporate environment)
- Experience with Web Accessibility Standards (Section 508 & WCAG 2.1)
- Experience with learning solutions for iOS, iBooks, Android, and other interactive media/mobile platforms and programming
- Minimum 5 years of relevant experience in learning/online learning
- Excellent English communication skills, both verbal and written
- Ability to quickly learn and apply new tools, techniques, and processes
- Strong listening skills for working with subject matter experts (SMEs) and team members to incorporate their ideas and feedback
- Exceptional problem-solving skills, particularly in designing effective courseware for adult learners in a distracting environment
- Ability to work well with others in a fast-paced, collaborative environment
- Excellent time and priority management skills
- Effective self-editing skills (although you will work with a QA team)
- Familiarity with and interest in current communications and
visual design principles as they apply to adult learners - Understanding of gamification concepts and ability to employ them in online learning
- General understanding of UI/UX accessibility needs for adult learners
- Curious, innovative, and creative mindset
- Understanding the concepts of gamification and ability to create and employ them in online learning
- Ability to write assessment and knowledge check questions to reinforce learning and ensure retention/ application of learned material
Our Fantastic Benefits
We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
