About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.
Please submit your resume in English.
To learn more about our team and office culture in Berlin, Germany, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/berlin
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Berlin-Location-EI_IE969384.0,7_IL.8,14_IC2622109.htm
Responsibilities :
- Review payment terms, etc. for each order to ensure accuracy prior to billing customers
- Deliver console on time and send email confirmation to customers
- Review orders processed by other team members and send invoice to customer once billing terms are verified
- Answer all emails from customers with regards to console and billing issues
- Ensure all orders, payments, and invoices are correct and processed in a timely manner
- Maintain accurate customer and billing records
- Research and resolve payment discrepancies
- Prepare aging and other reports and analysis
- Process account adjustments
- Assist with month-end closing activities
- Research any over/duplicate/short payments and prepare proper documentation if refund is necessary
- Process orders for all subsidiaries with a focus on KB4 Africa and KB4 Germany
Minimum Qualifications:
- Bachelor’s degree in Accounting or similar field is preferred, or equivalent work experience
- Must be fluent in English and German
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with NetSuite preferred
- Strong verbal and written communications (in English and German)
- Excellent time management and organization skills
- Must be very detail oriented
- Able to handle a high volume of work
- Some accounting or order processing experience preferred
- Willing to go the extra mile
Our Fantastic Benefits
We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
