Business Analyst


KAYAK is looking for an individual to join one of the most innovative online travel companies in the world! 

 Do you thrive in an environment where there are no “Groundhog Days” and where you have flexibility to scope your own role? Can you push our analytical capabilities to the next level and support our marketing and comms team with proven, data-driven insights? 


KAYAK and OpenTable are looking for a person that can turn substantial  amounts of data into valuable and useful insights and good stories. A primary responsibility will be to support our Communications team, but you will also support the Marketing and Commercial functions. You will directly impact how we communicate with the press and share our data-based insights with the wider world. Your work will be showcased and viewed by readers globally.  You will work with large datasets and mine millions of searches for insights, trends and patterns. You will have an opportunity to develop  the role, processes, and methodologies. Finally, this is a good stepping stone for tackling a more specialized data science role: KAYAK offers an abundance of opportunities and avenues for career development.


A bachelor's degree in a marketing, business or quantitative field is preferred and is a good indicator of sufficient preparation, but is not strictly required: what you can do (or quickly learn to do) is more important. If you have worked within the field of PR and/or Business Intelligence this will be considered a plus. You might have a background as an analyst and are ready for the next challenge. Or you would like to join a truly global online company operating in an ambitious business environment.


You will report directly to the VP Optimization who is based in Stamford, CT, but you can work remotely. You will be Working closely with the entire North America team, who are mainly located in Cambridge, MA or Stamford.. 


Key Responsibilities

  • Assist the fulfillment of Kayak + OpenTable’s growing need for data driven insights

  • Process data requests from internal partners 

  • Analyze business performance and provide insights and recommendations for improvements

  • Communicate and share results in a clear and concise manner

  • Engage in group problem-solving, and collaborative team efforts



  • Have a solid sense for what drives a business topline and bottomline - and how different elements like marketing or seasonality impacts performance. Understanding this from an online/tech business perspective is a plus

  • Strong analytical skills, with the ability to extract a clear and concise story from numbers and turn this into actionable initiatives and PR stories

  • You are a strong problem solver and a natural detective. You are comfortable troubleshooting,  asking the right questions to identify the root cause of a question or issue

  • You have exceptional communication skills, and are comfortable with both technical and non-technical audiences

  • Comfortable collaborating in a dynamic, cross-functional team: you know how to listen, ask questions, build consensus, advocate (with data), and share success. You are willing to assume leadership and ownership over technological, business, or team responsibilities

  • Self-starter with an appetite  to take the initiative but also willing to collaborate to elevate the success of a team

  • Comfortable with some or all of SQL, Python, R, Power BI, Excel and/or other analytical tools, and an eagerness to quickly ramp-up in new data stacks, tools, and methodologies

  • Must be comfortable working in a fast-paced environment with shifting deadlines 

  • Mental flexibility, including ability to dive very deep into details of the data (e.g. to ensure data quality) but also ability to see the big picture and take thoughtful  shortcuts where appropriate



At KAYAK we help millions of travelers around the globe make confident travel decisions. KAYAK searches other sites to show travelers the information they need to find the right flights, hotels, rental cars and vacation packages and is the world's leading travel search engine.

As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.

Note: To receive estimate salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email You must include the name of the position in your request. 

KAYAK is part of Booking Holdings Inc. and operates sites in more than 60 countries and territories.

Benefits and Perks

  • 4 weeks paid vacation

  • Day off on your birthday

  • Generous retirement plans

  • Awesome health, dental and vision insurance plans

  • Flexible Spending Accounts

  • Headspace Subscription

  • No stupid meetings

  • Drinks, coffee, snacks, games etc.*

  • Weekly catered lunches*

  • Flexible hours

  • Free massages from a professional massage therapist*

  • Regular team events/excursions*

  • Universal Paid Parental leave

* Currently paused due to covid


Diversity and Inclusion at OpenTable/ KAYAK

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more innovative ideas, products, services, and better business outcomes for our stakeholders. OpenTable/KAYAK is proud to be an Equal Opportunity Employer and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team.  Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



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