KAYAK is looking for a Product Manager to join our team in Cambridge, MA. You will report to the VP of Product and support the team in understanding and translating our travelers’ needs into smart, tailored and seamless experiences that our users love. You understand consumer behavior and enjoy working with people across the organization to prioritize opportunities and projects.

Your responsibilities:

  • Help KAYAK be your smartest travel partner by identifying and addressing known gaps in functionality and content offerings
  • Establish and prioritize user problems and feature specifications across multiple platforms, locales and languages
  • Promote the ideation, design and implementation of product enhancements that solve our users’ problems in meaningful ways, weighing impact against business goals and technical feasibility
  • Keep the team informed and aligned, as product and project manager, communicating across departments (product, design, engineering, commercial, marketing, PR, customer support) and with the Executive/Leadership team, many of whom are located in different offices and time zones
  • Measure the success of product changes and pursue relevant metrics and opportunities our data, user research and A/B experiment results might reveal
  • Work with customer support and UX to collect feedback from and respond to users
  • Monitor competitive landscape and stay informed about both travel and e-commerce spaces, and our latest capabilities across multiple platforms

Desired Skills and Experience:

  • You have a consumer mindset and an e-commerce and B2C mobile background
  • You have specific experience supporting product strategy, advocating for users' needs and working towards solutions
  • You're fluent in numbers and passionate about data
  • You collaborate well with team members from all levels of the business, across timezones
  • You understand how to align product opportunities with business goals and support that with thoughtful decisions
  • You are a regular traveler and know first-hand the challenges our users encounter
  • BS/BA required, technical background strongly preferred, MBA or similar experience a plus

About KAYAK

At KAYAK we help millions of travelers around the globe make confident travel decisions. KAYAK searches other sites to show travelers the information they need to find the right flights, hotels, rental cars and vacation packages and is the world's leading travel search engine.

As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights. Together, we're able to help people experience the world through dining and travel.

KAYAK is an independently managed subsidiary of Booking Holdings.

What KAYAK can offer you:

  • Have a major impact on the future strategy of our mobile products
  • No stupid meetings
  • 4 weeks vacation and day off on your birthday
  • Generous 401(k) matching
  • Awesome health, dental and vision insurance plans
  • Flexible Spending Accounts
  • Free chair massages from professional massage therapist
  • Gym with showers and laundry
  • Flexible Hours
  • Game room, drinks, coffee, snacks, etc. in the office
  • Regular team events/excursions
  • Universal Paid Parental Leave

Diversity and Inclusion at KAYAK/OpenTable

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more innovative ideas, products, services, and better business outcomes for our stakeholders. OpenTable/KAYAK is proud to be an Equal Opportunity Employer and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team.  Whoever you are, just be you.

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