POSITION SUMMARY:
IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.
ESSENTIAL FUNCTIONS:
- Provide on-site end-user support, including but not limited to configuring digital audio signal processors, video conferencing systems, VoIP endpoints, and other audiovisual equipment used for production.
- Document and track Helix tickets until resolution.
- Troubleshoot and resolve all issues related to our site’s integrated AV systems, including diagnostics, resetting codecs, display and audio connectivity issues, joining meetings, cabling, break/fix, AV rack, etc.
- Offer end-user support for both Macs and PCs.
- Coordinate and run MS Live Events, collaborating with various agencies to facilitate Live Events, town halls, Lunch and Learns, and panel setups.
- Provide demos and support for Live Events as required.
- Assist Executive Assistants with ELT meetings.
- Update building signage as needed.
- Travel to different sites occasionally and handle equipment up to 30 lbs.
EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS:
- College diploma or Certification preferably in Computer Science, Information Systems, or an equivalent program.
- Proficiency with Shure microphones and speakers.
- Experience with Sonos systems.
- Proven ability to run live events and webinars, with a solid understanding of the Teams platform.
- Experience with Zoom meetings and a general understanding of the Zoom platform.
SALARY RANGE:
The salary range for this position is $60,000 to $65,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
BENEFITS OF JOINING IPG:
One of our primary goals is to support the health and well-being of you and your family. Our compensation plan includes the following benefits, in addition to many others:
- Healthcare Options
- Medical
- Dental
- Vision
- Prescription
- Dependent and Health Care Flexible Spending Accounts
- 401(k) savings plan with company match
- Flexible based Paid Time Off
- Employee Assistance Program
- Legal Assistance Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Exclusive discounts on cell phones, gyms, and everyday purchases
IPG is an equal opportunity employer and we value diversity inclusion and equity at our company. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state or local law.
