interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Get To Know Us First!
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customerinquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry- specific IVA that can achieve over 90% accuracy on Day-1. We are 85+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple,Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1600% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1600% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team.
LinkedIn - https://www.linkedin.com/company/interface-ai/
This opportunity will allow you to:
• Own product feature/Client implementation end to end from test sign-off stand point.
• Test case design/authoring, ensure that the appropriate depth and breath test coverage is met.
• We offer a unique opportunity to work and own E2E testing and client implementations of various features and releases.
• Good exposure to test automation framework development and test case implementation.
• Validate and maintain thorough documentation of quality, reliability, performance and error scenarios.
• Perform high-class debugging for failure analysis, reporting them to Dev/Product and ensuring they are tested and closed.
• Exposure to Chatbots, Voice bots is highly desirable.
Shift timing – 1:30 PM to 10:30 PM
Qualifications:
• Graduate in Engineering or equivalent.
• 3-5 years of overall experience with a deep expertise in testing methodologies.
• Worked extensively in test design, test case creation, test automation, execution and feature sign off end to end.
• Worked on Selenium/Appium, TestNG, Rest Assured
• Desirable to have worked extensively in Agile mode of testing.
• Strong at identifying problems and debugging.
• Excellent design, coding, debugging, problem solving and analytical and organizational skills.
• Excellent written and verbal communication skills
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.