Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.
Job Description:
We are seeking a detail-oriented and dynamic Project Manager, Operations to join our team. The ideal candidate will serve as the first point of contact for AR escalations, handle light executive leadership administration tasks, plan events, process month-end tasks for Delivery Services, oversee user registration in the LMS, and manage various projects related to global services operations.
What You’ll Do:
- Lead and manage projects related to global services operations, ensuring successful execution.
- Develop and maintain project plans, timelines, and budgets to track and ensure project success.
- Coordinate with cross-functional teams to facilitate smooth project execution and collaboration.
- Monitor project progress, proactively identifying and addressing challenges or necessary adjustments.
- Serve as the primary liaison for accounts receivable (AR) escalations, investigating and resolving issues efficiently.
- Collaborate with the finance team to ensure accuracy in billing and collections processes.
- Oversee the month-end closing process for the professional services division, ensuring thorough completion.
- Manage user registration and access in the Learning Management System (LMS), providing support and troubleshooting as needed.
- Plan and coordinate corporate events, including meetings, conferences, and team-building activities, managing all logistics.
- Assist executive leadership with administrative tasks and perform other duties to support departmental and company goals.
What You’ll Need:
- Bachelor's degree in Business Administration, Finance, or a related field.
- 3-5 years of experience in project management or a related role.
- Understanding of financial operations and AR processes.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Proficiency in Microsoft Office Suite and project management software.
- Experience with LMS and event planning preferred.
- Ability to thrive in a dynamic, rapidly changing environment and manage multiple priorities effectively.
Benefits:
- 100% remote work, with the ability to go to a WeWork in Escazú
- PTO
- 2 Elite Mental Health Days per year
- Annual Incentive Plan
- 14 Paid Costa Rica Holidays
- Comprehensive medical, dental, and vision benefits
- Life Insurance
Please note that we do not offer sponsorship for this position.
Additional Information
Location
At Elite Technology, we embrace an employee-centric, flexible remote work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.
Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, and Oklahoma.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We are not accepting applications submitted through recruiting agencies.
