Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role:
As an Account Director, you will play a crucial role in understanding and elevating our customer relationships. You will leverage your expertise in SaaS and HR Tech to uncover growth opportunities and deepen connections with our customers, ensuring they achieve their goals while maximizing the value of our product suite.

Key Responsibilities:

  • Understand and Adapt: Develop a deep understanding of each customer’s unique business needs and communication style to create tailored solutions that resonate.
  • Discover Growth Opportunities: Identify opportunities to expand product usage and introduce new offerings, enhancing the value delivered to our customers.
  • Leverage Relationships: Seek ways to deepen engagement across all levels of the organization, including parents, subsidiaries, and other divisions.
  • Research and Prepare: Conduct thorough research on customers' businesses and come prepared with insightful questions and insights for meetings.
  • Engage Thoughtfully: Ask layered, open-ended questions to uncover and clarify customer objectives and challenges beyond the surface level.
  • Strategic Account Planning: Use business insights and a customer-centric approach to plan accounts effectively, mapping key stakeholders and fostering strong relationships while maintaining disciplined territory management and forecasting.
  • CRM Best Practices: Utilize CRM and sales tools effectively to manage sales cycles and ensure best practices are followed.
  • Collaborative Accountability: Commit to a collaborative approach with cross-functional teams to deliver an exceptional customer experience.

Qualifications:

  • 5-8 years of experience in customer sales with a focus on expansion-driven revenue targets.
  • Proven experience in the SaaS space, particularly within HR Tech or related fields.
  • Strong ability to identify and self-source expansion opportunities, employing innovative strategies.
  • Exceptional executive presence with polished presentation and communication skills, particularly when engaging with VP and C-suite executives.
  • Experience building and navigating relationships within large enterprise environments.
  • Familiarity with sales methodologies, such as MEDDPICC, and a solid understanding of deal stage progression.
  • Proficiency in leveraging data for decision-making and influencing others.
  • Skilled in assessing business opportunities and understanding diverse buyer personas.
  • Proven track record in orchestrating the closure of business deals with a clear understanding of customer needs.
  • Experience in cross-selling, upselling, and growing customer accounts.

Please note that this is an Expression of Interest posting. We are anticipating additional Sales openings in 2025 and welcome applications from talented candidates who would like to be considered as new opportunities become available. If you’re passionate about driving results and eager to make an impact in a dynamic sales team, we encourage you to express your interest and hit apply now!

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

  • Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
  • Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
  • Extended year-end breaks: An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp
  • 5 Social Impact Days a year to make a positive impact on the community outside of work
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
  • Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it. 

 

 

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
Global Diversity Questions

At Culture Amp, we are incredibly proud of how our platform helps companies measure aspects of diversity and inclusion; particularly aspects beyond race and gender. When it comes to measuring diversity for ourselves, we are leading the charge in helping companies think about building balanced teams. 

To get a comprehensive understanding of our pipeline, we invite all applicants to fill out these demographic questions. Completion of this form is entirely voluntary and declining to provide this information will not subject you to adverse treatment. 

By providing answers in the following questionnaire you consent to Culture Amp using your anonymised demographic information for internal research and trend analysis. Culture Amp will retain your CV for a period of two years (four years for the US) from the date of your application process completion and may contact you in relation to future job opportunities.

Culture Amp is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, colour, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. 

Thank you and good luck with your application. 

Gender identity





Do you identify as transgender?



Do you identify as Hispanic or Latinx (“Hispanic / Latinx” refers to people with cultural history from Spanish-speaking and/or Latin American countries)?




Race / Ethnicity (Select all that apply)












Do you identify as LBTQIA+?




Disability






Veteran Status




Highest degree attained by parents/guardians





Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.