Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.
*Banking services provided by MVB Bank, Inc., Member FDIC
What you’ll do
- Work with cross-functional partners across partnerships, product management, marketing, data science and engineering to optimize the performance of the Credit Karma product and ecosystem.
- Understand the overall Credit Karma ecosystem and help bridge analytics across product, marketing, external environment and identify opportunities for growth
- Perform exploratory analysis to generate hypotheses, drive product strategy, identify gaps, and size opportunities for new features for one or more product areas
- Conduct analyses and design tests to support new launches, drive improvements to existing features, and inform the product and marketing roadmaps
- Develop learning agendas and test plans to support agile, data-driven decision-making
- Partner with engineering and business intelligence to ensure proper tracking instrumentation of new products and tests
- Support ongoing analysis and monitoring of revenue funnels across the platform
- Predict revenue impact from changes in pricing, underwriting, approval models, and user behavior
Why you’ll love the role
- You’ll get to solve highly analytical problems and have a direct impact on the bottom line
- The impact of your work will be highly visible, with the executive team as key stakeholders
- We are solving BIG problems that are fundamentally changing old industries
- Fast-paced environment that operates like a ‘start-up’ within Credit Karma
- Collaborate cross-functionally with various teams within Credit Karma including product, marketing, engineering, business development, and data science
Minimum Basic Requirements:
- 2+ years of analytics experience and BS/MS in Business, Economics, Engineering, Math, or Statistics.
- 1+ years of experience with SQL
- 1+ years of experience with A/B testing and/or knowledge of statistical techniques such as experiment design, significance testing, and causal inference
- 1+ years of experience with data visualization tools such as Looker/Tableau for insight synthesis and presentation
- Strong Excel or Google Sheet skills
Preferred Qualifications:
- Exposure to Python and/or R
- Experience with software development a huge plus, especially in building automation and predictive models
- Background in technology and/or financial services is a plus
- Ability to problem-solve and understand key drivers of the business
- Great communication skills with analysts and non-analysts alike
- Ability to thrive in a fast-paced, dynamic, and often ambiguous work environment
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
COVID-19 update (US Jobs Only):
Credit Karma believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. We also believe that in order to work toward our mission of helping people make financial progress, people first and foremost need their health. All employees are required to be fully vaccinated against COVID-19 prior to their start date unless otherwise approved for an exception as may be required by law.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies: