ABOUT US:

At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation.

Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We’ve built a culture that’s second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes. 

Cars.com is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater. Learn more here!

About the Role:

We are looking for a rockstar individual with an inquisitive attitude to lead a team of analysts under the direction of our Director of Analytics. The Analytics Technical Supervisor is responsible for determining scope and requirements for projects; outlining tasks, responsibilities and deadlines for projects; delegating to and mentoring of team members; representing the Analytics team in stakeholder and cross-functional team meetings across the organization, and responding to client needs and requests. The Analytics Technical Supervisor is a hands-on subject matter expert frequently called upon to extol knowledge and bring forth solutions.

Responsibilities:

  • Supervise, coach and develop a team of Analysts, guiding them to produce the best outcomes for various digital marketing initiatives
  • Work with cross-functional teams in agile and/or lean environments to create top-notch Analytics Measurement Solutions
  • Implement and deploy various first-party and third-party tag solutions to collect impactful data
  • Own conversion rate optimization (CRO) initiatives and website optimization both internally and for clients; design, analyze, and uncover insights from A/B and UI/UX tests
  • Analyze large online and offline datasets, develop measurement methodologies, and write technical documentation for medium to large-scale commercial websites
  • Serve as a liaison between business and engineering teams
  • Identify and implement creative, strategic solutions to complex business problems
  • Provide insights on performance through hypothesis testing and monitoring trends
  • Create data resources (dashboards/queries/reports) to help guide product strategy, marketing efforts, establish narratives and measure business performance
  • Serve as a strategic partner to our Digital Advertising, SEO, and Client Services teams
  • Ensure data quality and accuracy of downstream reporting
  • Conduct deep-dive analysis across multiple marketing channels to identify trends or opportunities for marketing adjustments

Skills and Qualifications

  • 2+ years in a leadership or senior role
  • 3+ years experience working with web analytics platforms such as Google Analytics, GA360, Adobe Analytics
  • 3+ years proficiency in deploying various first party and third party tags through tag management systems such as Adobe Launch, Google Tag Manager
  • Proficiency of technical skills including but not limited to JavaScript, jQuery, SQL, HTML/CSS
  • Expert-level knowledge in the process of how data is passed between a website and data layers, as well as, experience engaging with data objects and arrays within the data layer
  • Expert-level understanding of digital media platforms (social, e-mail) and metrics of digital success within marketing analytics (e.g. campaign attribution/effectiveness, web tracking, customer lifecycle marketing)
  • Experience and a strong understanding of measurement protocol and post-message API

Nice to Haves

  • Experience with heat mapping tools such as Hotjar, Microsoft Clarity
  • Experience with user tests or putting together insightful surveys
  • Prior experience in an agency setting
  • Experience working with database systems such as Redshift
  • 3+ years experience in using data visualization tools, such as Tableau, Google Data Studio, for creating dashboards, reports, and data exploration
#LI-DNI

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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We're focused on creating career chemistry for our team, and that means building a culture where diversity is a priority. All CARS employees are encouraged to bring their whole, authentic self to work every day, including their talents, passions, and unique ideas. Across all our brands, we encourage our teams to stay open, and combine their different backgrounds, experiences, and worldviews to deliver better results.
 
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