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Be essential at Cars Commerce
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
Job Scope:
The CRM Analyst (Salesforce Automation) is a full-time role that works with the CRM (Salesforce) team to support the development, configuration, and maintenance of the multiple Salesforce initiatives of Cars Commerce. They will be responsible for analyzing the needs for system test automation for the Salesforce org and building automation testing suites. This role will work closely with the CRM team to build a broad knowledge of business processes and system configuration to have an understanding of system testing needs and prioritize the testing automation scripts.
The ideal candidate will have a background in Salesforce Automation Testing specifically with tools like Copado Robotic Testing and bring to the team a detail oriented approach to automate the testing of CRM solutions. This person will play a key role in ensuring the quality and performance of the Salesforce applications. They will be responsible for designing, developing, and executing automated test scripts and collaborating with the CRM functional team members to deliver high quality solutions. The ideal candidate will also have experience building Salesforce solutions in either an Administrator or Developer role for better understanding in the specific building process of Salesforce solutions.
Responsibilities include:
- Collaborate with the development and product teams/business stakeholders to understand requirements and design testing scenarios.
- Develop, maintain, and execute automated test scripts for Salesforce applications using tools like Copado Robotic Testing, Provar, or Selenium.
- Identify, document, and automate test cases and test scenarios.
- Creating and maintaining testing documentation and test plans.
- Performing and automating regression testing.
- Continuously analyze and optimize automated test scripts to increase accuracy and coverage.
- Participate in configuration review and planning sessions to ensure quality and plan new testing automation scripts.
- Keep automated test scripts up-to-date with Salesforce releases and testing tool updates.
- Assist in Salesforce administration and configuration when necessary
Required Skills and Experience:
- Minimum 2 years of test automation experience.
- Minimum 2 years of experience testing Salesforce solutions.
- Minimum 2 years experience translating functional specifications into testing scripts, building testing documentation, regression testing, and building testing automations.
- Proficiency with test automation tools like Copado Robotic Testing, Provar, or Selenium.
- Excellent written and verbal communication skills.
- Ability to clearly describe software defects and strong troubleshooting skills.
- Analytical and detail oriented mindset with the ability to learn new information quickly.
- Skilled in self managing workload and switching priorities to meet deadlines or changing business needs.
- Collaboration with CRM development teams including Administrators and Developers.
- Hands-on experience with Salesforce Lightning interface.
Preferred Skills and Experience:
- Bachelor's degree in related field
- Salesforce administration or development background.
- Experience working with Salesforce Cloud products like Sales Cloud, Service Cloud, Revenue Cloud (CPQ), Experience Cloud.
- Agile and Kanban experience a plus.
- Atlassian suite (Jira, Confluence) and LucidChart or experience with similar tools is a plus.
- 2+ years of hands-on Salesforce experience.
- Familiarity with triggers, classes, custom settings, and flow.
- Salesforce Admin Skills.
- Salesforce certifications.
#LI-AK2; #LI-REMOTE
In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.
Our Comprehensive Benefits Package includes:
- Medical, Dental & Vision Healthcare Plans
- 401(k) with Company Match + Immediate Vesting
- New Hire Stipend for Home Office Set-Up
- Employee Stock Purchase Program
- Generous PTO
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
- Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.
