Established in 1998, Cars.com is one of Chicago’s original tech companies. Our online platform makes it easier for consumers to shop for, sell, and service their cars. With our expert content, mobile app features, millions of new and used vehicle listings, a comprehensive set of research tools, and the largest database of consumer reviews in the industry, Cars.com offers innovative products to connect consumers with dealers across the country.
A true constant through the years has been the incredible culture we've created. Our employees have cultivated a culture that embodies our Company Values. We take pride in how Cars.com empowers our people to win and gain valuable experiences along the way!
About the Role:
Cars.com Sales Operations is looking for a Sales Analyst to be the lead member of a team tasked with revolutionizing the way our company displays its performance metrics to internal customers beyond our current, static methods. This position will be responsible for partnering with business stakeholders to measure our business and communicate the data and trends. Critical thinking and data display optimization skills are a must. A candidate must be a highly motivated, positive, organized self-starter who can work well with a variety of tasks and adapt quickly to different business needs and projects. This individual will interact with all levels of sales and management.
Additionally, the Sales Analyst will be responsible for providing reports, dashboards and analysis that are immediately actionable by the sales team, guiding them with them the information they need to positively impact Cars.com’s bottom line. The Cars.com Sales Analyst must be accountable, detail oriented, and able to deliver accurate and professional analysis, reports, presentations, and communications on time.
KEY DUTIES & RESPONSIBILITIES:
- Provide recommendations to the business by interpreting disparate data and translating ad hoc requirements/requests to consistently deliver relevant and impactful results
- Provide insights to sales leadership on high/mid/low performers, success drivers, and best practices
- Run, interpret, and share sales performance results with business partners throughout the organization; this may include standardized reports on a daily, weekly, and monthly basis from a variety of inputs using multiple output methods (Excel, Word, PPT, SalesForce, and Tableau among others)
- Coach and model exemplary behavior for fellow team members; serve as management proxy; champion success of team members
- Model exemplary behavior for fellow team members
- Responsible for reporting accuracy and timeliness adhearance to deadlines, identifying flaws and errors in the data and any upstream data issues.
- Maintain an enterprise-wide viewpoint; understand and improve the team’s ability to drive positive impact throughout the company as a whole
- Develop a detailed working knowledge of all team projects and priorities; serve as backup for any teammate
- Reporting will include standardized and custom reports on a daily, weekly, and monthly basis from a variety of inputs (SalesForce, PeopleSoft, NLP Admin among others) using multiple output methods (Excel, Word, PPT, SalesForce, Tableau and R among others).
- Project and stakeholder management
- Critical thinker; can determine the best way to measure and display performance metrics
- Ability to employ advanced knowledge of Microsoft Excel to create complex, high-level reporting models from concept to completion; Excel Macro/VBA writing & editing skills a strong plus
- Strong written and verbal communication skills; track record of presenting data-heavy information in clear and concise manner to all levels of the organization
- Comfortable with, and adaptive to, change
- 4 year college degree in a quantitative field required, business background preferred
- Minimum three years analysis & reporting experience
- Track record of making proactive and positive recommendations to business leaders on ways to improve data display and consumption
- Intermediate Tableau experience preferred
- Beginning to intermediate experience with statistical computing software such as R preferred
- Experience creating and delivering reporting analysis on tight deadlines
- Multiple examples of strong presentation skills including verbal presentation, PowerPoint creation and formal written documents
- History of continuous professional education and growth
- Salesforce.com knowledge a strong plus