As Acronis is dedicated not just to Cyber Protection but to the general protection of its potential and current employees, recruitment and onboarding process are being held online during the current global COVID-19 situation.

We are looking for an experienced and driven Salesforce.com Administrator to join our Operational Readiness team. The Salesforce.com Administrator will be responsible for working with Sales and Marketing stakeholders providing day to day support, maintenance, configuration and improvements to our CRM platform.

We are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the technical skills, knowledge, and experience required, but will also possess a positive attitude and ability to work in a fast-paced and rapidly changing environment. This person must have exceptional resource management and prioritization skills with the ability to collaborate and communicate effectively with all levels of an organization. We need someone who is hands-on, dependable, and committed. Someone who is results-oriented and can execute organizational goals with the utmost urgency and commitment. And just like every position at Acronis, this person should embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

RESPONSIBILITIES:

  • Maintain and enhance existing system functionality including approval processes, workflows, lead assignment rules and other existing customizations
  • Work with end users to gather new business requirements and create functional specifications
  • Participate in requirements gathering with business users
  • Prepare solution documentation include business requirements, functional and technical designs
  • Translate business requirements into well architected solution that best leverage Salesforce platform
  • Create and manage users, profiles, roles and permissions in Salesforce
  • Customize fields, page layouts, record types, reports and dashboards
  • Provide day to day end user support for issues and requests
  • Troubleshoot all manner of issues including those related to system integrations and install applications
  • Contribute to team success through hands on work in both application configuration and potentially development in Apex

REQUIREMENTS:

  • 3+ years of experience implementing, configuring or administering complex Salesforce.com orgs together with maintaining user roles, profiles and workflows rules
  • Strong in-depth knowledge of standard capabilities of SFDC (preferred Salesforce Admin certification)
  • Excellent skills in creating reports and dashboards
  • Experience with using data loading tools (e.g. SFDC Dataloader, CRM, Demandtools)
  • Ability to understand business needs and translate them into processes that scale and also quickly deploy them in Salesforce
  • Ability to document and analyze processes, procedures and policies
  • Excellent analytical and problem-solving skills
  • Experience with Visualforce & Apex a plus
  • Fluent in English

WE OFFER:

  • Attractive remuneration
  • Sport card
  • Meal vouchers
  • Supplemental Health insurance
  • Tickets for conferences and seminars
  • Challenging atmosphere and interesting projects
  • Future career development in a multinational company

#LI-MM1

Apply for this Job

* Required