About us:

About us: Accela is the industry pioneer in government licensing, permitting, service request, and inspection solutions, with more than 20 years of experience.We offer cloud based Civic Applications and a robust, scalable solutions platform informed by industry best practices. In short, Accela helps governments innovate, so they can improve the business and citizen experience, promoting community development and creating an environment where citizens and businesses thrive.

In this role:

You will play an important role in the continued growth and success of Accela by ensuring the successful, on-time delivery of large and complex Professional Services implementations.  You will be an integral part of a cross-functional team, identifying what needs to be accomplished and partnering with others in the organization to execute to a plan.  You will leverage proven processes and templates to deliver projects, while remaining highly adaptable to any changing demands from the customer or corporate landscape.  You care deeply about driving business value to a customer so you operate from the perspective of “How can I achieve a win-win for the customer and Accela” and “How can we help our customers achieve greater business value with our product?”.

While we are busy changing the world, we also strongly believe in having fun and excitement at work, and encourage a collaborative and healthy work-life balance.

If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative governance, then we’d love to hear from you.

Impact you will make in the role (Responsibilities):

As the owner of the cross-functional Professional Services delivery process you will make significant impacts on the customer and Accela’s business in these key areas:

  • Project Management:  Manage engagements start-to-finish by applying standard and accepted project management principles; lead project planning and budgeting; mobilize and direct the work streams of cross-functional project teams; champion the Statement of Work.
  • Project Health:  Drive on-time and on-budget completion of projects; track project progress and variability; work collaboratively with customer and internal teams to identify risks; develop and execute appropriate risk mitigation strategies within a defined escalation path; implement appropriate tracking and reporting metrics in a manner that provides transparency and visibility into project health.
  • Customer Relationship Management: Foster an environment of highly effective and collaborative communications in day-to-day interactions with clients and stakeholders; serve as the first point of escalation on the project; support Regional Director in executive steering committees. 
  • Cross Functional Teamwork: Lead and support collaboration across many internal stakeholder groups — Consultants, Architects, Project Management Office, Cloud Operations, Product, Support, Partners and others.    
  • Business Development: Support initiatives to grow new business and expand existing projects; participate in aspects of the proposal development process and budget estimation.

Expertise you will bring in (Skills and Qualifications):

  • Government Enterprise Software — 5 years leading successful implementations of COTS software/platform-based solutions for Tier-1 government clients.
  • Complex Projects — 5 years leading projects of $1M+ budget, 12+ months duration, and involving more than one government department or group. 
  • Project Management Certification — Certified Project Management Professional (PMP) preferred; skilled at identifying the appropriate strategies and tools for planning and tracking complex projects and driving teams to high productivity.
  • Proven ability to manage multiple complex projects that are at various stages of delivery.
  • Aptitude for understanding and applying new technologies and methodologies.
  • BA or BS in a technical discipline, or similar technical degree program.
  • Use of formal project management tools (e.g., MS-Project, Visio, etc.).
  • Strong technical background, with previous experience with delivery of enterprise class software.
  • Strong analytical skills and experience managing technical and project management issues.
  • Strong organizational skills with an ability to manage competing client demands.
  • Ability to interact and communicate with CxO-level personnel.
  • Excellent communications and interpersonal skills.
  • Permitting and Licensing knowledge desired
  • Ability to travel up to 50% percent of the time. 

Benefits and Perks:

Beyond a stellar work environment, great people and inspiring, innovative work – we have some great benefits and perks:

  • Competitive salaries
  • 401(k) 
  • Medical, dental and vision coverage for you and your family, along with other wellness and disability plans
  • 12 paid holidays and a competitive paid time off policy
  • Catered lunches, fully stocked kitchens, walking trails and nearby access to restaurants, food trucks and farmer’s markets in some of our locations

All qualified applicants will receive consideration for employment without regard to race, sex, color, religionnational origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

#LI-Remote

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Accela are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.